Nature's Generator - Gold System

change the 60 ah battery for a 100 ah battery?

Hi Jose, Although it is definitely possible, the only problem that may lie is the battery dimensions. 100Ah might not fit in the standard generator. If you have additional queries, you may send us an email to support@naturesgenerator.com

I would like to run this as a backup power system for a sump pump. Can I leave it plugged in and on all the time, or is that not recommended ?

Hi Bud, thank you for your query. Yes, one of the features of Nature's Generator is UPS therefore, there wouldn't be an issue leaving your appliance/s plugged in. If you have further questions, you may email us at support@naturesgenerator.com

How do you add extra pods?

Hi, there is a built-in expansion cable inside of the pod's compartment, and this connects directly at the expansion port, located at the back of the Generator. You may find the correct pod for your Generator on this link below. 

https://naturesgenerator.com/collections/all

You may also check this video on how to connect a power pod.

https://www.youtube.com/watch?v=kQS9tE0VVG0&list=PLWQWkaw2T4lj-9ZRVj2pDpzkh8bP44Hoo&index=2

If you have additional queries, You may directly reach us at support@naturesgenerator.com

Do you have an assembly instructions video for this generator? Thanks

Hello Jason,

Thanks for your inquiry.

Yes, you can visit our DIY video library to see all the video instructions available for our product.
Please click the link below:
https://naturesgenerator.com/pages/changing-the-natures-generator-battery

Should you have any concerns or questions, please email us at support@naturesgenerator.com

Thanks,

Nature's Generator Support Team

Is the panel and generator both completely water proof? Like from rain?

Hello Cody,

Thanks for your inquiry.

While our solar panels are waterproof, The generator itself needs to be used indoors.

Should you have any concerns or questions, please email us at support@naturesgenerator.com.

Thanks,
Nature's Generator Support Team

Hi . Is it working in Asia like 220 v like Asian countries like India Pakistan?

Hello Rizwan,

Thanks for your inquiry.

Unfortunately, Our generator only has 120V output. You may use a step-up transformer as an alternative for 220V appliances.

Should you have any concerns or questions, please email us at support@naturesgenerator.com

Thanks,
Nature's Generator Support Team

Would this generator be able to poor the outlets of a truck bed camper?

Hello Emma,

Thanks for your inquiry.

I appreciate your time reaching us. Normally, a truck bed camper consumes 2000 watts to 3000 watts. Unfortunately, this won't hold enough your truck bed camper. You can try our Elite generator and add pods to it. 

Thanks,
Natures Generator Support Team
Contact #: 800-975-7909

Hi, can I use this generator when charging like continuously using an portable AC and charging by solar panel? And which model better to use for portable AC

Hello Clemen,

Thanks for your inquiry.

To answer your inquiry on charging the generator while using it and which system will be best for AC. 
Yes, the generator can be used while being charged.

For the best system for your AC, please send us an email with the specification for your AC such as Volts, Amps, Wattage, or BTU.

You can email us at support@naturesgenerator.com


Thanks,
Nature's Generator Support team

What's the best/ cheapest 300W wind turbine do you recommend?

- Hello Robert,

Thanks for your inquiry.

I'll Be happy to help you with your concern. 

Currently, we only have 1 type of wind turbine which has a rated mechanical power of 150 watts @ 27 MPH.

Please click the link below for more information about this product:

https://naturesgenerator.com/collections/all/products/natures-generator-wind-turbine#tech-specs

Should you have any other concerns or questions, please email us at support@naturesgenerator.com

Thanks,

Nature's Generator Support Team

did nature's generator gold solar kitx1 comes with solar panel ?

Hello Tim,

Thanks for your inquiry.

I appreciate your time reaching us. For our standard generator gold system, 1 solar panel is included in the package. For your reference, you can simply click on this link to check the package.
https://naturesgenerator.com/collections/all/products/natures-generator-gold-system-1


Please let me know if you have any other concerns and I'll be more than happy to assist you.

Thanks,
Natures Generator Support Team
Contact #: 800-975-7909

Does this come with and cords that would be needed

Hello,

Thanks for your inquiry.

Yes, Nature's Generator - Gold System includes all the cables that you would need to set up the system. 

Please see the items included in this package:

Nature's Generator with
Heavy-Duty Cart (Some Assembly Required)
Nature's Pulse Smart Key
Power Cord
Nature's Generator Power Panel
50ft solar panel cable
Owner's Manual

Should you have any concerns, please email us at support@naturesgenerator.com


Thanks,
Nature's Generator Support Team

What are the operating temperature ranges? I live in Alaska and might use this off grid during winter months to provide some power to a small cabin.

Hello Ryan,

Thanks for reaching us.

When it comes to this concern please see details below.

Operating temperature: 32-104 °F (0-40 °C)
Storage Temperature: 23–111 °F (-5–45 °C)

If you any other concern, feel free to drop a message at Support@naturesgenerator.com

Thanks,
Natures Generator Support Team

I bought my Gold system July of 2019 and it’s been charging all this time. The manual says to store it plugged in! Am I really ok doing this?

Hello Terry,

Thanks for reaching us!

Keep plugged in or recharge every 4 months of non-use by doing this you can make sure that you can take good care of the battery.

For more information about your generator, you can click on this link below or you can direct message us at Support@naturesgenerator.com
https://naturesgenerator.com/products/natures-generator-gold-system-1

Thanks,
Nature's Generator Support Team

Can I used the generator and recharged with the solar or wind simultaneously?

Hello-

Yes, you can recharge our Nature's Generator with Solar and Wind Turbine at the same time.

Please let us know if there is anything else we can assist with.


Thanks,
Nature's Generator Support Team

Hello, will the nature's generator - gold system power a 120VAC/8AMP washer machine? Will the elite gold system power a 120VAC/8AMP washer machine? Will either power a 120VAC/6AMP refrigerator? How long will take for you to ship nature's generator - gold system or elite gold system power?

Hello-

Thanks for reaching out to us.

Please see answers to your questions below.

1. will the nature's generator - gold system power a 120VAC/8AMP washer machine?
    a. Yes, but at the 960 watts the maching will be utilizing, it would only be able to power it for about 5 min or so, max.
2. Will the elite gold system power a 120VAC/8AMP washer machine?
    a. Yes, but the most it would be able to keep it on would be about 15 to 20 min max. 
3. Will either power a 120VAC/6AMP refrigerator? 
    a. Yes, they both will as refrigerators dont draw a lot of power like the washer machine. It only draws a lot of power when the compressor on the fridge turns on, and that is only for a short period of time.


Thanks,
Nature's Generator Support Team

Can you operate more than one electrical device of the generator at 1 time

Hello-

Yes, you would be able to.  The Nature's Generator has 3 120V AC outlets, but depending on how many devices you have connected would determine how long the battery can provide power.


Thanks,
Nature's Generator Support Team

Can you run a 10000 btu AC unit on this

Hello-

Unfortunately, you would not be able to.  The AC requires a lot of wattage and the inverter would not be able to supply that.


Thanks,
Nature's Generator Support Team

Can I use my generator while it’s been charge by solar panels?

Hello-

Yes, you are able to use your generator while it is being recharged.


Thanks,
Nature's Generator Support Team

Can I hook two generators together how much will that increase run time

Hello-

Thanks for reaching out to us!

Unfortunately, you cannot connect two generators together, they will not work that way.  What you can do is connect additional Power Pods to the generator for additional run time, but that does not increase the wattage of the inverter.

In regards to the run time, that would depend on what you have connected and for how long you are looking to run it for.


Please let us know if there is anything else we can assist with.


Thanks,
Nature's Generator Support Team

Is this RV ready?

Hello-

Thanks for reaching out to us.

Our Nature's Generator has 3 120V AC outlets in the front, it does not have a 30amp connection on it.  Our Nature's Generator Elite System is the one that has the 30amp connection that can connect to an RV.


Thanks,
Nature's Generator Support Team

Es posible cargar el Natures Generator simultaneamente, conectado a la entrada Solar y conectado a la entrafa de la pared AC, usando el Natures Generator de forma ininterrumpida como UPS

Hola-

Sí, puede recargar simultáneamente el Nature's Generator a través de Solar y AC mientras lo tiene en modo UPS.


Thanks,
Nature's Generator Support Team

Can the generator stay outside in all kinds of weather

Hello-

Thanks for reaching out to us.

Our Nature's Generator is not weather proof and is recommended that it is kept in a dry area at all times.

Please let us know if there is anything else we can assist with.

Thanks,
Nature's Generator Support Team

Would I be able to charge my Nissan Leaf?

Hello - 

Thanks for reaching out to us!

Unfortunately our system was not designed to recharge electric vehicles.

Please let us know if there is anything else we can assist with.


Thanks,
Nature's Generator Support Team

What is the Power Pod? Is it included in the Gold Kit?

Hello-

Thanks for reaching out to us!

The Power Pod does not come included with the Gold System, it is sold seperatly.  The Power Pod is an additional and larger battery that when connected to the Nature's Generator will be provide you additional run time.

Please let us know if there is anything else we can assist with.


Thanks,
Nature's Generator Support Team

If I add a panel to the system will it increase charge time

Yes, it will. Once you connect another Power Panel in parallel connection, it will charge the system faster. Thanks.

Which is the max power output at 120VAC? I would like to conect at least, a fan, a large refrigerator, and some led bulbs (5x9w led bulb)

Hello-

The max output of the AC outlets is 1800 watts, which is the size of the inverter built into the Nature's Generator.

Please let us know if there is anything else we can assist with.


Thanks,
Nature's Generator Support Team

Is this solar generator EMP hardened?

Hello Neal-   Thank you for reaching out to us.   Unfortunately our generator is not EMP hardened.   Please let us know if there is anything else we can assist with.   Thank you,   Nature’s Generator Support Team support@naturesgenerator.com

1- Is there any way to upgrade the built in charge controller thats built in, if so do you have any good product recomendations as to what the best one to buy? or better yet is it possible to add a relay to the board and a toggle switch to switch from your standard function to my boosted version? 2- Same question applies to both the solar and wind output getting the both of them doubled in output? 3- Any recomendations that you would approve of for a replacement battery? Whether if i should stay with the AGM or Lithium which would last longest and get the most bang for my buck with a 100 ah capacity minimal 200 ah would be ideal. but not required. 4- Is it possible to add more inverters the same way the expansion pods work so instead of 1800w max i need a 15000w max or 17000w max. And if i do that it it possible for me to add a standard generator plug to my inverter package design? My plan is to instead of using this as a backup device making it a better option for a primary system for my entire house with me buying the additional power pods needed for my project?

Thank you for the interest in Nature's Generator. Please find the answers as following 1. Nature's Generator is built in with solar and wind charge controllers. At this point, it is not possible to add relay to switch the charge controllers.  2. Nature's Generator is compatible with 12V lead acid batteries. Due to the physical size consideration, we suggest you to stick with Nature's Generator Replacement 12V 60Ah battery. If you want to add extra capacity, you may purchase addtional power pods that come with 12V 100Ah battery.  3. We understand you want to achieve bigger output than 1800 watt. In that case, we suggest you to puchase addtional Nature's Generator(s) so you can run different line(s) with different Nature's Generator(s). You may not get one big output from one system, but several systems can work parrallelly to achieve what you want.   

Can the storage batteries be replaced without a complete dis-assembly

When replacing the internal battery there will be some disassembly required but not a complete disassembly. When the time to replace the internal battery comes, we would be more than happy to provide a guide on how to do so. 

Can you use solar panels with a larger wattage for example 400 w panels? How many can be added if so?

Hi Jay,

Thank you for reaching out! The Nature's Generator 1800-watt can only support a maximum of 200-watt of solar input. If you have any follow-up questions, you may reach our support directly via (800) 975-7909, or email us at support@naturesgenerator.com. We'll be more than happy to assist you!

Regards,
Nature's Generator Support Team

The gold system generator. It says it has an electric start. If our power is out how do we start it ? Thanks

To turn on the Nature's Generator you will simply toggle the Main Power switch to the ON position. This will trigger the LCD screen to turn on as well as start providing power through the two USB ports. To use the AC outlets you will toggle the Main Power switch to the ON position as well as toggle the AC outlets switch (located next to the AC outlets) to the ON position.

Is everything included in the gold system, such as powered cords etc?

Everything you need to successfully use the Gold System comes included. Details on what is specifically included can be found under the "In the Box" section of the product page.

Is there a light that shows when your unit is charging? Mine is plugged in but not showing it taking a charge as of yet.

Hi Stan,

Thank you for reaching out! The Generator's AC input light will turn on if you charge the generator through AC charging. Also, the front panel of the generator will show what type of charging method you're using. If you have any follow-up questions, you may reach our support directly via (800) 975-7909, or email us at support@naturesgenerator.com. We'll be more than happy to assist you!

Regards,
Nature's Generator Support Team

where are they made

Hi Rafael,

Thank you for reaching out! Our products are design in California and made in Vietnam. If you have any follow-up questions, you may reach our support directly via (800) 975-7909, or email us at support@naturesgenerator.com. We'll be more than happy to assist you!

Regards
Nature's Generator Support Team

Can the batteries be replaced? Do you sell them? How long do the original batteries last before they need replacing?

Hi Gordon,

Thank you for reaching out. You can easily replace the battery of the 1800-watt generator and the replacement batteries are available on our website which is the 60Ah battery. Also, the life expectancy of the battery is approximately 3 to 5 years. You can click the link below to watch a guide on how to replace the battery. If you have any follow-up questions, you may reach our support directly via (800) 975-7909, or email us at support@naturesgenerator.com. We'll be more than happy to assist you!

https://www.youtube.com/watch?v=P3FUsYbFMs4

Regards,
Nature's Generator Support Team

Can you add an additional solar panel to lessen charging time? What would the running time be for a 1000W space heater? Also can it be used on a daily basis? I’m looking to heat a very small greenhouse over the winter.

Hi Daniella,

Thank you for reaching out. Yes, you can plug in up to four 410w powerhouse solar panels to the Nature's Generator Powerhouse. The powerhouse generator can run a 1000w space heater for approximately two hours. Yes, it can be used on a daily basis and if you need more runtime, you can add as many powerhouse power pods as you want to increase the runtime with your appliances. If you have any follow-up questions, you may reach our support directly via (800) 975-7909, or email us at support@naturesgenerator.com. We'll be more than happy to assist you!

do the 2 units twin together or run separate

Hi Dwight,

Thank you for reaching out! The 1800-watt generator cannot be connected to another generator however, you can add a Power pod with the same series to the generator so you can run the system longer. If you have any follow-up questions, you may reach our support directly via (800) 975-7909, or email us at support@naturesgenerator.com. We'll be more than happy to assist you!

Regards,
Nature's Generator Support Team

Can I used the Nature Generator (white and green with solar panel) inside the house or appartment. Can it be turn on in the same room with people

Hi Mar,

Thank you for reaching out. Yes, you can use Nature's Generator 1800w inside your home as our generators are designed to be used indoors too. If you have any follow-up questions, you may reach our support directly via (800) 975-7909, or email us at support@naturesgenerator.com. We'll be more than happy to assist you!

Would this be good for supporting the fridge and a/c in a 23' travel trailer, and for how long will it allow those to run?

Hi Douglas,

Thank you for reaching out. Nature's Generator 1800w can power a fridge and AC unit as long as it is within the output capacity of the generator which is 1,800 watts. The runtime will depend on the total wattage of the appliances you're planning to hook up to the generator. If you have any follow-up questions, you may reach our support directly via (800) 975-7909, or email us at support@naturesgenerator.com. We'll be more than happy to assist you!

hi i see a dark color generator and white one, which is better then the other, which is stronger? in not too familiar

Hi John,

Thank you for reaching out with your concern. The Elite Generator (Black) is better than the 1800-watt generator (White). The Elite generator have a maximum wattage output of 3600 watts and a battery capacity of 1200 watt-hour while the 1800-watt generator have a maximum wattage output of 1800 watts and a battery capacity of 720 watt-hour. If you have any follow-up questions, you may reach our support directly via (800) 975-7909, or email us at support@naturesgenerator.com. We'll be more than happy to assist you!

Regards,
Nature's Generator Support Team

Hello : can you charge the unit with your solar panel & a gas generator at the same time ?

Hi Russell,

Thank you for reaching out. Yes, Nature's Generator can be reacharged using solar and a gas generator at the same time since it has a charging port for solar and AC input. If you have any follow-up questions, you may reach our support directly via (800) 975-7909, or email us at support@naturesgenerator.com. We'll be more than happy to assist you!

Can I use my own solar panel?

Hi Jared,

Thank you for reaching out. Your solar panel might or might not work with our Nature's Generator. We highly suggest you use our own Nature's Generator Power Panels to ensure that the generator will be charged properly. Also, using third-party solar panels could damage the generator and will void the warranty. If you have any follow-up questions, you may reach our support directly via (800) 975-7909, or email us at support@naturesgenerator.com. We'll be more than happy to assist you!

What tmeptures do the solar operate down to?

Hi Wayne,

Thank you for your query! Our solar panels can still provides a charge to the generator with a minimal sunlight however, the charge will still also minimal. The optimal temperature of the solar panels to provide an optimal charge is 59°F and 95°F. If you have any follow-up questions, you may reach our support directly via (800) 975-7909, or email us at support@naturesgenerator.com. We'll be more than happy to assist you!

when connected to solar and wind power dose it use both (350watts) to charge the battery then use the extra wattage to supple devices ?

Hi Matthew,

Thank you for reaching out. Yes, the generator will charge using a wind turbine and solar panels simultaneously. The appliances plugged into the generator will get power directly from the battery of the generator. If you have any follow-up questions, you may reach our support directly via (800) 975-7909, or email us at support@naturesgenerator.com. We'll be more than happy to assist you!

The following questions are about an 1800w Nature's Generator and one Power Pod system. 1. Does the power Pod have it's own solar charge controller? If yes, what are the specifications? 2. What are the solar charge controller specifications for the 1800w Nature's Generator? 3. Does the solar controller in the 1800w Nature's Generator operate when the Main Power switch is off? 4. How many 100w solar panels can be added in parallel to the 1800w Nature's Generator? I assume any excess current from additional solar panels above the solar controller's limit is simply unused/lost. 5. How much power is consumed when the Main Power Switch is on? 6. How much power does the converter consume while the AC Power Switch is on?

Hi Dave,

Thank you for reaching out. Please see below for the answers to your questions.

1. Yes, the power pod has its own solar charge controller. It uses a PWM charge controller and the power pod has a 200w max of solar input.
2. Same with Nature's Generator 1800w, it uses a PWM charge controller and has a 200w max of solar input.
3. If the generator is off, the solar charge controller will operate if there are solar panel(s) connected to the solar input of the generator.
4. You can connect two 100w solar panels to the Nature's Generator 1800w and two 100w solar panels on every power pod you will daisy-chain to the generator.
5. It will depend on the total wattage you're going to plug into the generator.

We hope this answers all your questions. If you have any follow-up questions, you may reach our support directly via (800) 975-7909, or email us at support@naturesgenerator.com. We'll be more than happy to assist you!

What percentage can the battery be run down to?

Hi Steve,

Thank you for reaching out. We strongly suggest our customers charge their Nature's Generator when the battery runs down to 40% to ensure it is properly maintained. If you have any follow-up questions, you may reach our support directly via (800) 975-7909, or email us at support@naturesgenerator.com. We'll be more than happy to assist you!

Does the generator emit any heat. I want the system to ventilate a 8' x 8' greenhouse with a small fan. Does it make sense to house the generator in the greenhouse that it is cooling?

Hi Larry,

Thank you for reaching out. Yes, Nature's Generator emits heat. However, it has a fan built inside to avoid the generator from overheating. Please see the information below for the suggested storage and operating temperature of our Nature's Generator.

Operating temperature: 32-104 °F (0-40 °C)
Storage Temperature: 23–111 °F (-5–45 °C)

We hope this answers your question. If you have any follow-up questions, you may reach our support directly via (800) 975-7909, or email us at support@naturesgenerator.com. We'll be more than happy to assist you!

My 1800 Watt generator charges fine but the three 120 vac plugs don't work what could be the cause

Hi Roger,

Thank you for reaching out and we're sorry to hear that you're having an issue with your generator. Please contact us at (800) 975-7909 or send an email to support@naturesgenerator.com so we can assist you with your concern.

Sincerely,
Nature's Generator Support Team

How many watt hours for gold system plus?

Hi Bruce,

Thanks for your query! The Nature's Generator 1800-watt has a battery capacity of 720Wh (60Ah). If you have any follow-up questions, you may reach our support directly via (800) 203-7516, or email us at support@naturesgenerator.com We'll be more than happy to assist you!

Regards,
Nature's Generator Support Team