Hi Robert,
Thank you for taking time to rate this item. We will definitely forward your feedback to our partner courier. Please know that we always value our customer's feedbacks / suggestions, we will use this to improve that totality of the service we are providing to our customers like you. Should you ever need anything, don't hesitate to contact us directly at support@naturesgenerator.com, we'll be more than happy to help you!
Sincerely,
Nature's Generator