Nature's Generator

Can I connect a 3rd or 4th solar panel into the wind port in my 1800 watt generator? I have an extra solar cord & connector Can I also connect a 3rd & 4th panel into the wind port in my 3600 watt generator?

Hi Wanda, Thank you for your query. Although the solar and the wind port look the same, the wind port can only support a wind turbine, due to the built-in charge controllers present. If you have any follow-up questions, you may reach our support directly via (800) 203-7516, chat, and or email us at support@naturesgenerator.com
We'll be more than happy to assist you!

Does it have safety feature like a breaker or just a basic fuse? What is max amperage it can handle when running equipment off of it? (I.e. a mini-welder with 20-30 amp duty cycle?)

Hi Tim, Thank you for your inquiry. The 1800W generator has a 15amp and the 3600W generator has a 30amp. For more information, please visit our website and check the details information of our generators naturesgenerator.com. Please let me know if this answers your query. 
Should you have any concerns or questions, please email us at support@naturesgenerator.com
Thanks,
Nature's Generator Support Team

Cuanto es el envio a Puerto Rico. Shipping to Puerto Rico?

Hi Jose, Thank you for your query. Yes, we can arrange a special shipment to PR however, the shipping costs associated will be the buyer's responsibility. On the other hand, we have our partner merchants that you may contact to check if they offer the products that you're looking for. 

• ISP Puerto Rico

• https://isppr.com/ 
• https://www.facebook.com/isp.bayamon/ 

• Dr. Tech

• https://www.drtechpr.com/ 

Battery dead how to re charge it

Hi Bill, Thank you for your query. If the battery's dead and is not accepting charge, what you can do is jump-start this just like how to jump-start a standard car battery. To connect to the battery, you can hook up the cable terminals at the expansion port in the back or, access the internal battery by removing the generator's top cover. If you have any questions, please do not hesitate to contact us via phone or email at support@naturesgenerator.com

Can you use the power in the solar generator while charging??? I think it's called pass thru charging??

Hi Amanda, Yes, the generator can be used whilst charging. However, please be reminded that the expected recharge time might be longer than expected. If you have further questions, you may reach us at support@naturesgenerator.com

I have a 1800 system that came with 2 panels. I understand it can take up to 3 panels. How does the third panel hook into the other 2?

Hi Mark, sadly the 1800-watts model can only support up to 2 panels. On the other hand, for every power pod, you can add an additional 2 solar panels. If you have further questions, you may send us a direct query at support@naturesgenerator.com we'll be more than happy to assist you!

Can you charge Both Ports At the same time

Hi, If the question is if you can charge simultaneously using the Solar, AC, and Wind port. Yes, that's definitely possible and it will recharge the generator faster. If you have additional questions, kindly send us an email at support@naturesgenerator.com.

Does the solar have an MPPT?

Hi Jay, thank you for your query. It has a PWM charge controller. In you have further queries, you may reach us at support@naturesgenerator.com

Were can I purchase another battery for my generator? Thank you.

Hi Gary, thank you for your query. Kindly follow this link for the available replacement batteries, for your Nature's Generator.

https://naturesgenerator.com/collections/all?page=3

60Ah battery is for the 1800-watts Generator and 100Ah battery if for the Elite or 3600-watts Generator. If you have additional questions, please send us an email at support@naturesgenerator.com

Can you plug more than 1 solar panel into the unit for charging?

Hi Mark, thank you for your query. Yes, you can connect 2x 100-watts Nature's Generator Solar panels or 200-Watts of Solar panels into the Nature Generator 1800-Watt unit. To do this, you'll have to get one of our MC4 Branch connectors available on our website. If you have additional queries, please send us an email at support@naturesgenerator.com

I own the platinum bundle (1 generator, 1 battery pack, and 3 panels). What is the recommended and supported BTU capacity that I can hook up to this bundle that would provide a full day (10-12 hours) worth of usage in the event of a power outage. Thank you!

Hello Kevin,

Thanks for your inquiry.

I appreciate your time reaching us. It will depend on how many BTUs is it. Honestly, it won't help your AC run 10 - 12 hours. Your generator might be having a hard time sustaining its wattage consumption.

Thanks,
Natures Generator Support Team
Contact #: 800-975-7909

Would this product support running a 7,000 BTU portable AC in the event of power loss? I am looking for back up indoor options.

Hello Carin,

Thanks for your inquiry.

I appreciate your time reaching us. This won't hold your 7,000 BTU  portable AC, we do have Nature's Generator System for Wall Air Conditioners which can give a run time of approximately 10 - 13 hours. You can click on this link to check all the information that you need for this package. https://naturesgenerator.com/collections/all/products/natures-generator-system-for-wall-air-conditioners

Thanks,
Natures Generator Support Team
Contact #: 800-975-7909

I'm with a city in CA, and we just purchased 6 of these generators (1800w) with some of our Homeland grant funds. I'm putting together what I hope is a simple guide for our employees. I've seen data that a laptop can be powered for 12+ hours. Can we use basic math and say that, if a separate laptop is plugged into each of the three outlets, these devices will each run for some 4-hours?

Hello John,

Thanks for your inquiry.

I appreciate your time reaching us. You are absolutely correct! It will run for 4 hours each.

Please let me know if you have any other concerns and I'll be more than happy to assist you.

Thanks,
Natures Generator Support Team
Contact #: 800-975-7909

I have had the Natures Generator and two pods for a couple of years and I love it! My question is around the charging Watts. Due to cloudy weather, I am never close to the 200 watts during charging of the generator or pods. If I use a 300 watt panel and I have a sunny day, will I damage the unit or does it have a safety device built in that will only allow for the 200 watts in charging power?

Hello Kevin,

Thanks for your inquiry. 

A 300 watts solar panel might be possible if you have Nature's generator Elite (Black and green in color), but if you have the standard system (White and green in color) it can only handle up to 200 watts of solar charging,  anything more than 200 watts will not be safe for the generator. 

Should you have any other concerns, please email us at support@naturesgenerator.com 

Thanks,

Nature's Generator Support Team

Can I charge my unit with a 12 volt connection

Hi Dawn, thank you for reaching out. Yes, the Generator can be charged using the 12V DC outlet available on its front panel. However, please be advised that it's not designed to quickly charge the Generator. It's still best to use the AC, Solar, and wind inputs for charging. If you have more questions, kindly send us an email at support@naturesgenerator.com/

Will this unit ,or do you sell a unit that will power a 110, 5000 btu window air conditioning unit?

Hello Chris,

Thanks for your inquiry.

About your inquiry on what unit is best for running a 5000 BTU AC, Our standard generator alone can run a 5000 BTU AC but the run time will be very limited, at most the AC will only run for an average of 30 minutes - 1 hour. 

You might want to check the system that we specially designed for small ACT units. 
Please check the link below: 
https://naturesgenerator.com/collections/featured-systems/products/natures-generator-system-for-wall-air-conditioners

Should you have any concerns or questions, please email us at support@naturesgenerator.com

Thanks,
Nature's Generator Support Team

Hello, Does any of your generator support running a 2 hp electric water pump with 12.2amp?

Hello,

Thanks for your inquiry.

Unfortunately, our Nature's generator cannot run this type of equipment as it requires a huge amount of wattage to run it. 

Our nature's generator is perfect for low wattage equipment such as LED TV, LED Bulb, Refrigerator, Cellphone charger, Laptop charger, etc.

Should you have any other concerns, please email us at support@nature'sgenerator.com

Thanks,
Nature's Generator Support Team

natures generator portable 1800-watt Would I be able to run a heater on it

Hello Mike,

Thanks for your inquiry.

I appreciate your time reaching us. Our Standard generator has a capacity of 720Wh. Unfortunately, you can only run your heater if the generator is connected to your main AC power at home, but without being connected you are unable to run your heater.

Please let me know if you have any other concerns and I'll be more than happy to assist you.

Thanks,
Natures Generator Support Team
Contact #: 800-975-7909

My Solar Panels have 8mm connectors where can a get adapter for Nature Solar Elite 3600 watt generator.

Hello James,

Thanks for your inquiry.

The connectors that you are looking for are the mc4 connectors those are connectors that will help you connects your panels to generators. For your reference, you can click on this link to check all cables and connectors we offer. Https://naturesgenerator.com/collections/all

Please let me know if you have any other concerns and I'll be more than happy to assist you.

Thanks,
Natures Generator Support Team
Contact #: 805 383 0003

Can you combine generators for more storage, or place them in tandem?

Hi Jerry,

Thank you for your query. We're actually currently looking into that possibility. Sadly the only item that you can connect to your generator at this moment is a solar panel, wind turbine, and a Nature's Generator power pod. If you have further questions, please email us directly at support@naturesgenerator.com, we'll be more than happy to answer your questions.

Can I store my generator and solar panel in my garage year round?

Hello Dawn,

Thanks for reaching us!

Yes, the equipment should not be exposed to dripping or splashing, and no objects filled with
liquids, such as vases, should be placed on the equipment.

You can reach us at Support@naturesgenerator.com

Thanks,
Ben
Natures Generator Support Team

I am shopping for wind turbines to use with Nature's Generator 1800 WATT, I just purchased and wanted to know what is important in the selection as far as connectors, output or any other considerations.... Are there some kinds of wind turbines that wouldn't work with Nature's Generator?

Hello Joy,

Thanks for reaching us!

Nature's Generator wind turbine is made with a quality cast aluminum alloy body that provides protection from natural elements and its sturdy design provides versatile use on land, water, or wherever you decide to install the wind turbine Nature's Generator wind turbine comes included with a 100 ft. 12 AWG UL wind turbine cable for connection to Nature's Generator- turbine designed to mount on a nominal 1.5 in. schedule 40 steel tubing or piping (tubing/piping not included) For wind turbine if you will look for other kinds of the turbine as long as it has the same connector that we use on our turbine you can connect it on your generator.

Thanks,
Ben
Natures Generator Support Team

Can you link more than one panel together for greater output?

Hello Robert,

Thanks for reaching us!

Yes, you can connect more than 1 panels to help your generator recharge faster. And just to give you a heads up you can connect a maximum of 3 panels in 1 generator you only need to use mc4 connectors.

For more inquiries feel free to message us directly at Support@naturesgenerator.com

Thanks,
Natures Generator Support Team

Can you charge and use generator at same time??

Hello,

Thanks for your inquiry.

Yes, you can charge and use Nature's Generator through wind and solar while using it.

Should you have any other concern please email us directly at support@naturesgenerator.com

Thanks,

Nature's Generator Support Team

Hello, your systems are very interesting. I'm curious to use this system for motorcycle racing applications that require the continuous maintenance warming of tires. Warmers typically run 300-700 watts continuous, and 1000 watts peak, and are designed to work with small gas generators, approx 2000 watts. How long would the base system run? How much expansion via solar, power pod, or wind would it take to make it stable ( no pause for charging )? Additionally, if I have 500 watts of wind and solar coming into your system, can I pull 500 watts out via AC? What is your overall efficiency?

Hello Jonathan,

Thanks for reaching us!

If you have 300-700 watts continuous, out Nature's generator elite (1200watts) will give you approximately 1-2 hours of continuous runtime. Power Pod will give you an expansion of additional 1200watts and for panels and turbines 100watts each. You can connect 3 panels to each pod. Nature's Generators comes included with a standard AC cord that can be used for connecting the Generators into the standard wall outlet. You then can connect whatever items you want to keep running into the Generator's AC outlets so that they can remain on whenever the power may go out.

Should you have any other concern please email us directly at support@naturesgenerator.com

Thanks,
Nature's Generator Support Team

can you charge the natures generator batteries with ac input and solar input at the same time?

Hello-

Thanks for reaching to us.

Yes, you are able to charge via AC wall outlet and solar at the same time.


Thanks,
Nature's Generator Support Team

Can I replace the battery in the generator and power pod with lithium ions?

Hello-

Unfortunately you would not be able to rfeplace them with Lithium batteries.  Our system has been designed around SLA batteries and does not have the correct battery managment system for Lithium.


Thanks,
Nature's Generator Suppor Team

Will this unit work with a solar panel with these specs? Rated power: 100W Open circuit voltage (Voc): 21.6V Max power voltage (Vpm): 17.3V Short circuit current (Isc): 6.17A Working current (Iop): 5.78A Output Tolerance: ±3%

Hello-

That panel should work, you would also need our 50ft solar panel cable in order to connect the panel to our generator. 


Thanks,
Nature's Generator Support Team

If my battery needs replacement on my initial unit (not the power pod) can I drop one of your 100 ah batteries in it instead of the 60 ah battery?

Hello-

It would work with a larger battery, but it might not fit inside the generator.  With the inverter inside the generator as well, it leaves little room and why we went with the 60Ah battery.


Thanks,
Nature's Generatot Support Team

What indoor area do I need to install a nature generator with two pods?

Hello-

You can technically install it anywhere indoor you would like. It would all depend where the items you are looking to power are located.


Thanks,
Nature's Generator Support Team

I purchased a solar generator (mentioned in this email thread and got it just fine...charged it fully 15 hours overnight, then used it in my camper powering only a box fan for 3 hours then it ran out of charge. i've tried to plug it in to recharge and nothing electric comes on at all....fuses in back are fine, AC power is fine getting to solar generator but nothing on panel lights up to indicate it's recharging! I'm going camping again in 10 days and i'd like to take a working generator with me! Solar Powered Generator, Gold System Item No. 116055 Ships Directly from Manufacturer 1 $999.99 HELP!!

Hello-

Thanks for reaching out to us!

It sounds like the battery storage / voltage is to low so it is not activating the chargers, both solar or AC. I would suggest trying to “jump” the battery to bring the voltage up and be able to recharge it. To do so you would need to remove the top of the Nature’s Generator, 4 bolts on each corner and the two bolts on the handle (if you have the cart installed). This will grant you full access to the battery and you will need jumper cables to connect the generator battery to another battery.  You can connect it to a vehicle battery jump the battery that route.  

Once you do this, it will send voltage to the generator battery and start charging, you will see the LCD screen on the generator turn on and the battery indicator will start moving up and down.  Leave it connected for about 1 min and then connected it to the wall AC or solar panel and it should start charging.

Are your systems E.M.P. hardened?

Hello-

Thanks for reaching out to us!

Our systems are not EMP Hardened.


Thanks,
Nature's Generator Support Team

What is the lowest level of battery we should not let our charge get below? Also if we let it run all the way out is that true that it will then not take a charge without jump starting it?

Hello-

Our Nature's Generator does have protection to stop providing power when the battery is low and it does not let it get to a dangerous place where you would not be able to recharge it.

What sometimes happens is the generator stops providing power and starts beeping letting you know the battery is low so you can disconnect what you have connected and shut the system down to recharge, unfortunately when this happens sometimes the customers do not recharge the battery right away and let it sit for some time (weeks or months), thus the battery still depleting and the voltage getting really low.

At this point the battery in the Nature's Generator would need to be "jump" in order to get the voltage higher and activate the chargers.  As long as you charge the Nature's Generator when the battery is low, you will not have to do this.


Thanks,
Nature's Generator Support Team

Can you run a 750W toaster off of this without draining the battery?

Hello-

Thanks for reaching out to us!

Unfortunately, at 750W, our Nature's Generator would only be able to provide power for about 15 min or so before the system shuts down due to low battery.  At which point you would need to rehcarge the battery completely before being able to use the toaster again.


Thanks,
Nature's Generator Support Team

In case of emergency in winter can I use this generator to work my oil furnace?

Hello-

Thanks for reaching out to us!

That would all depend on the wattage / power your oil furnace requires to operate.  This would determine if the generator would be able to power it and if it can, it will help determine how long it would power it for.


Thanks,
Nature's Generator Support Team

How long can you run a refrigerator? Also if you leave the solar panel connect how long can you run the refrigerator? Thanks

Hello-

One Nature's Generator alone on a full battery would be able to power a standard home fridge anywhere from 8 to 12 hours continously before the system shuts down. Having solar panels connected will help during the day time as long as the panels are getting good sunlight, but come the evening and night fall you will only have the 8 to 12 hours and then you will need to recharge the battery to full.


Thanks,
Nature's Generator Support Team

How long do you estimate one pod with 3 panels would power a fridge freezer? Assuming you're charging via solar panels as you power the appliance?

Hello-

One Nature's Generator alone on a full battery would be able to power a standard home fridge anywhere from 8 to 12 hours continously before the system shuts down. Having solar panels connected will help during the day time as long as the panels are getting good sunlight, but come the evening and night fall you will only have the 8 to 12 hours and then you will need to recharge the battery to full.


Thanks,
Nature's Generator Support Team

how many things can you plug in at a time

Hello-

Our Nature's Generator has three 120V AC outlets you can use to connect devices you are looking to power.  Depending the amount of power those devices require would determine how long the battery would last.


Thanks,
Nature's Generator Support Team

can you leave the solar pannel connected while using the generator will it charge while using it ???

Hello-

Yes, you are able to have the solar panels connected and charging while in use.


Thanks,
Nature's Generator Support Team

On one of your retailer's websites, it shows the surge watts as 3200 on this 1800 system; is that correct?

Hello-

Thanks for reaching out to us!

The actual peak surge on our 1800W inverter is 2880W.

Please let us know if there is anything else we can assist with.


Thanks,
Nature's Generator Support Team

How long does the generator hold a charge while sitting idle?

Hello-

After a charge and if the system is off, we recommend to recharge the generator every 3 to 4 months.

Please let us know if there is anything else we can assist with.


Thanks,
Nature's Generator Support Team

I am planing to use it to power a DVR video system in case of a power failure. Can I keep de unit plugged to the house and the DVR system plugged to the unit ¿ Will it detect the power failure and switch to the battery to feed the DVR ¿

Hello-

Thank you for reaching out to us!

Yes, you are able to have the generator connected to home AC outlet and have a DVR plugged into the generator at the same time.  As long as you have the main power and 120V power on it will detect when the grid power goes out and will start powering what you have connected.


Thank you,
Nature's Generator Support Team

How many solar panels can i use the recharge the generator?

Hello-

Our Nature's Generator has a 200W charge controller, so you are able to connect two 100W solar panels to our system using one of our 50ft solar panel cables and an MC4 branch connector.


Please let us know if there is anything else we can assist with.


Thanks,
Nature's Genreator Support Team

Can you leave the generator hooked up to the house electric all the time

Hello-

Yes, you are able to leave the generator connect to the AC outlet at all times, it has an overcharge protection.


Please let us know if there is anything else we can assist with.


Thanks,
Nature's Generator Support Team

If the generator dies out, can you just plug it in and charge it up to begin solar charging it, or do you have to use the jumper cables you sell to jump start the generator in order to charge it by solar after

Hello-

Thanks for reaching out to us!

If the voltage on the battery is not to low, you will be able to recharge via solar or AC input, otherwise it would need to a jump start to take the voltage up to be able to recharge.

Please let us know if there is anything else we can assist with.


Thanks,
Nature's Generator Support Team

Can a solar panel be permanently installed outside and last a bad rain maybe halestorm.

Hello-

Thanks for reaching out to us!

Yes, our solar panels can be left outside, they are weather proof and able to withstand rain and hale.

Please let us know if there is anything else we can assist with.


Thank,
Nature's Generator Support Team

Charging time in this page is based on one 100 watt panel. Can a second panel be connected to shorten recharge timing?. Which configuration? Thanks.

Hello-

Thanks for reaching out to us!

By adding a second solar panel it will shorten the run time.  In order to do this you would need an MC4 Branch Connector, this will allow you to connect two solar panels to one our of solar panel cables.

Please let us know if there is anything else we can assist with.


Thanks,
Nature's Generator Support Team

Can this be used for a RV?

Hello-

Thanks for reaching out to us and for your interest in our product!

You can use this in an RV, but you are limited to an 1800W inverter and 720wH battery.  If you are looking for something that can hook up in an RV, we have our a new generator coming out at the end of July, its our Nature's Generator Elite.  This comes with a 3600W inverter, 1200wH battery and a 30amp connection.

Please let us know if there is anything else we can assist with.


Thanks,
Nature's Generator Support Team

How long does it take to fully charge the generator with one pod unit attached?

Hello-

Thanks for reaching out to us.

Depending on how low the battery level is, via wall ac outlet it can take anywhere from 26 to 40 hours to get a complete recharge.

Please let us know if there is anything else we can assist with.


Thanks,
Nature's Generator Support

Typically how long will it take to charge up generator with power pod with only one 100w solar panel?

Hello-

Thanks for reaching out to us!

To recharge a Nature's Generator and Power Pod with one 100 watt solar panel, it can take up to anywhere from 24 to 48 hrs to get a full recharge.


Please let us know if there is anything else we can assist with.


Thanks,
Nature's Generator Support Team

What type of connector, exactly, is input to the Nature's generator from the power pod. Are these the SB 50 connectors? I have the Natures' generator and solar panel combination from Amazon Thanks Glen

Hello-

Thanks for reaching out to us.

Our system uses Anderson Power Port connectors to daisy chain the Power Pod to the Nature's Generator.


Please let us know if there is anything else we can assist with.


Thanks,
Nature's Generator

Hi Can the natural generator be charged through the outlet together with the power pod? and charge both at the same time?

Hello-

Thanks for reaching out to us and for your interest in our product!

Yes, you are able to recharge our system via conventional house outlet.  If you have the Power Pod connected to the generator, it will charge it as well.


Thanks,
Nature's Generator Support Team

what size it the batteries use in ipod generators???? and hoe does you wind turbine connect to generator .. Anderson plug????

Hello Lee-

Thanks for reaching out to us and for your interest in our product!

The size of the batteries for both our Nature's Generator and Power Pod are below.

 - Nature's Generator: 60Ah battery
 - Power Pod: 100Ah battery

Our wind turbine has its own input apart from the solar panels, it does use an Ander Plug as the connection but wired differently specifically for our Nature's Generator

Please let us know if there is anything else we can assist with.


Thanks,
Nature's Generator Support Team

Hello, Nature Power, we have two Nature Power 1800 generators. They've worked perfectly since hurricane Maria in Puerto Rico, but as of a couple of days ago, one of them has stopped charging and nothing will work on it: lights etc. We changed the position of the generator to a different wall-plug. Nothing. The orange power light stays on, then flickers, and nothing charges. Does this mean the generator is 'dead? Thanks for any help you can give. Michael Sharp

Hello Michael-

Thanks for reaching out to us and we apologize for the troubles you are having.

Just for clarification, are the systems you have ours, Nature's Generator or actually Nature Power system?  The names are close, but different systems.
Please reach out to us at support@naturesgenerator.com for additional assistance with this.  We will be able to provide personal assistance to this via the suport email.


Thanks,
Nature's Generator Support Team

puedo conectar baterías extras para ampliar su uso

Hola-

Puede conectar baterías adicionales a nuestro generador. Vendemos Power Pods que pueden conectarse a nuestro generador para agregar tiempo de ejecución adicional.

Háganos saber si hay algo más en lo que podamos ayudarlo.


Thanks,
Nature's Generator Support Team

incluide batery internal??

Hello Jesus-

Thanks for reaching out to us. 

Our Nature's Generator does have an internal SLA battery.


Please let us know if there is anything else we can assist with.


Thanks,
Nature's Generator Support Team

Can I power an electric heater with 1800 solar generator

Hello-

Thanks for reaching out to us.

Heaters unfortunately require a lot of power in order to operate.  Our system would be able to power the heater, but the question is for how long and to determine that we would need more information on the electric heater you are looking to use.  Please reach out to us at support@naturesgenerator.com with more information and we will be happy to assist.

We look forward to hearing from you.


Thanks,
Nature's Generator Support Team

What is the average watt per hour for solar charging? I understand it depends on sun but in one post someone was given an answer of 5-7 watts per hour at 10mph for the turbine. I’m trying to see which is faster so I know what to use more of. Thanks.

Hello-

Thank you for reaching out to us.

The solar panel charges up to 100 watts per hour when in use.  The solar panel will tend to provide a more stable recharge as long as it is in the direct sun, as the wind turbine depends on the wind and would need to be consistent wind.

Please let us know if there is anything else we can assist with.

Thank you,
Nature's Generator Support Team

can it power my 1500 watts microwave

Hello-

Thank you for reaching out to us!

Our Nature's Generator will be able to power a 1500 watt microwave for about 30 min continuously before the system shuts down.

Please let us know if there is anything else we can assist with.


Thank you,
Nature's Generator Support Team

How many milli amp hr is your batterys in the generator and the pod ?

Hello -

Thank you for reaching out to us.

Please see the information you are looking for below.

 - Nature's Generator Battery: 60,000 mAH
 - Nature's Power Pod: 100,000 mAH


If there is anything else we can assist with, please let us know.


Thank you,
Nature's Generator Support Team

Puedo conectar,TV y foco de bombilla al mismo tiempo??

Hola Francisco-

Sí, puede conectar un televisor y una luz al mismo tiempo.


Gracias,

Nature's Generator Support Team

This generator is able to provide 1800 watt, is that rigth? Because i need almost 1000 to guaranteed all my advices would be full charged at least for 5 hours. If this is about 1800 is so much better. Thks in advance

Hello Mary-

Thank for reaching out to us and for your interest in our product!

Correct, our Nature's Generator has an 1800 watt inverter and will be able to provide power to 1000 watts that you are looking for.  Additionally, at 1000 watts our Nature's Generator alone will be able to provide about 30 to 45 min of continuous run time before the system shuts down.  If you are looking to run 1000 watts for about 5hrs, you would need the following;

 - 1 Nature's Generator
 - 4 Power Pod's
 - 10 100 Watt Solar Panels (if you are looking to recharge within a day)

Please feel free to reach out to us via email at support@naturesgenerator.com should you have any additional questions.


Thanks,
Nature's Generator Support Team

Can you charge a cordless drill battery from a natures generator?

Hello:

Thank you for contacting Nature's Generator!

There should be no issues in recharging your cordless drill battery with our systems.

Sincerley,

Nature's Generator Support Team

Saludos tienen algun sitio en Miami donde se pueda ver el generador gracias

Hola Alberto-

Desafortunadamente, no tenemos nuestros generadores vendidos en la tienda, actualmente solo se venden en línea.


Thank you,
Nature's Generator Support Team

Regarding the Natures Generator for $749, I do not see a weight. What does it weigh?

Hello-

Thank you for reaching out to us.

The weight of the Nature's Geneator is as follows;

 - In Box: 90lbs
 - Out of Box: 85lbs


Please let us know if there is anything else we can assist with.


Thank you,
Nature's Generator Support Team

When using solar to recharge, it takes 10-15 hours to recharge? Is that just for the generator?

Hello Christopher-

Yes, that is based on the Nature's Generator alone with one 100watt solar panel.

Please let us know if there is anything else we can assist with.


Thank you,
Nature's Generator Support Team

Does the unit need to be turned off to recharge?

Hello-

Thank you for reaching out to us and for your interest in our product!

Our Nature's Generator does not need to be turned off to recharge, if you are using it.  We recommend to have it off if you are not using it and recharging it, as it will recharge faster.

Please let us know if there is anything else we can assist with.


Thank you,
Nature's Generator Support Team

Can you daisy chain a lead acid battery, AMG, to the generator? I have a 200ah battery i’d like to incorporate into this system.

Hello Christopher-

Thank you for reaching out to us.

Yes, you are able to daisy chain another AMG SLA battery to our generator.

Please let us know if there is anything else we can assist with.


Thank you,
Nature's Generator Support Team

Can this be integrated into my home electrical panel, similar to Goal Zeros home integration kit?

Hello Marcus-

Thank you for reaching out to us and for your interest in our product.

You can integrate our Nature's Generator with your home electrical panel with our Power Transfer Kit.  It would need to be wired to the home breaker box by a certified electrician.

Please let us know if there is anything else we can assist with.


Thank you,
Nature's Generator Support Team

Is this practical for all day use powering an electric kettle (like this one: https://smile.amazon.com/gp/aw/d/B07FKN76ZS/)? We’re a coffee vendor at a farmers market and want to heat water so we can serve pour overs. Thanks!

Hello Ian-

Thanks for reaching out to us and for your interest in our product.

Unfortunately, our generator would not be able to sustain power for all day use.  We know that electric kettles require a lot of power and the one you mentioned state is needs 1500 watts, at that power rate it would deplete the battery quickly.

Please let us know if there is anything else we can assist with.


Thank you,
Nature's Generator Support Team

If I plug my camper into this, will it be able to power the microwave and AC? The trailer has a 30 amp service.

Hello Andy-

Thanks for reaching out to us.

In order to run the AC system, you would need a to add additional Power Pods, this is due to the large amount of wattage AC systems require.  If you try to run it on the Generator alone, it will not give you a long run time.  As for the microwave, this would deplete the battery almost instantly.  Unfortunately, microwaves do require a large amount of voltage in order to operate.


Please reach out to us at support@naturesgenerator.com and let us know if there is anything else we can assist with.


Thank you,
Nature's Generator Support Team

When replacing batteries in the future.Can lithium batteries be used as replacements Thanks Christopher

Hello Christopher-

Thank you for reaching out to us and for your interest in our products!

Unfortunately, you would not be able to replace the battery with a lithuim version, as our system was designed around the AGM SLA battery so the battery management system is different.

Please let us know if there is anything else we can asssit with.


Thank you,
Nature's Generator Support Team

What is the size of the shipping package?

Hello-

Thank you for reaching out to us.

The shipping dimension of the generator are 22x19x22 with a shipping weight of 90lbs.

Please let us know if there is anything else we can assist with.


Thank you,
Nature's Generator Support Team

Is this system EMP protected?

Hello-

Thank you for reaching out to us.

Our Nature's Generator does not have EMP protection.

Please let is know if there is anything else we can assist with.


Thank you,
Nature's Generator Support Team

Run times with Nature´s Generator means that only one of those equipments will last that time? (i.e. Refrigerator 8 - 12 hours. Only if the Refrigerator is conected to Nature´s Generartor)

Hello-

Thanks for reaching out to us and for your interest in our product.

Yes, the run times displayed are based on the single item connected and the battery is at a full charge.  The more items connect, the less run time you will have because it would be drawing more power.

Please let us know if there is anything else that we can assist with.


Thank you,
Nature's Generator Support Team

Hello, can the Generators be daisy chained together to add more wattage capacity? One generator outputs 1800 watts, two would output 3600 watts? Thanks

Hello-

Thank you for your interest in our products!

You can daisy chain Power Pods to the Nature's Generator to add more run time and add additional Power Pods if needed, but unfortunately, you are not able to daisy chain to Nature's Generators together to add more wattage output.

Please let us know if there is anything else we can assist with.


Thank you,
Nature's Generator Support Team

How many solar panels can be added?

Hello-

Our Nature's Generator and Nature's Power Pod have a 200 watt charge controller, so you would be able to connect two 100 watt solar panels to the generator and each power pod.  In order to do this, you would need the to make sure you have one of our 50ft solar panel cable and am MC4 Branch Connector.

Please let us know if there is anything else we can assist with.


Thank you,
Nature's Generator Support Team

Can this unit power a 9 amp portable 110 volt Air conditioner? And if so how long can I run it.

Hello-

Thank you for your interest in our product!

Yes, this would be able to power a 9 amp 110 volt air conditioning unit, but unfortunately it would only be able to power it for about 5 to 10 min.  At 990 watts, the AC system will draw the power very rapidly from our Nature's Generator.  

If you are looking for a system that will be able to power that size AC System, we do currently offer a syster we put together for large air conditioning systems, please see below.

https://naturesgenerator.com/collections/all/products/natures-generator-system-for-wall-air-conditioners

Please let us know if there is anything else we can assist with.


Thank you,
Nature's Generator Support Team

Is there a problem associated with plugging in a 110 v. hot tub pump that has a GFCI plug into the ac output of the Nature generator's inverter? Otherwise, the running watts of the pump is 850 watts and the standby power is

Hello-

Thank you for your interest in our product!

There will be no problem connecting the hot tub pump to the generator, it would be able to power it.  The downside is, at 850 watts our Nature's Generator would only be able to power the pump for about 10 min or so.  To figuere out how large of a system you would need to power the pump, we would need to know how long it would be on for.

Please feel free to reach out to us at support@naturesgenerator.com should you need further assistance.


Thank you,
Nature's Generator Support Team

Can the generator be charged by the 3 ways (Ac, solar and wind) atte the same time? Ir would be charged faster?

Yes, the generator can be charged by the 3 ways at the same time and can be charged faster.

Is it using 1800 watts of power to charge itself when its plugged in to your home outlet or does it only use a smaller wattage to charge?

Hello:   Thank you for contacting Nature's Generator!   The 1800 watts denotes the amount of available power through the inverter.  The unit when plugged into your home outlet, will draw approximately 90 watts of power to recharge the generator.  Hopefully this helps to answer your question and please don't hesitate to let us know if you have any additonal questions.   Thanks, Nature's Generator  

Hi I was reading and the generator comes with a 60Ah battery can a 100Ah battery be put in it.

Unfornately cannot. 100Ah is too big to fit into Nature's Generator, but what you can do is to have a Power Pod that has 100Ah battery to daisy chain Nature's Generator. And Power Pod can be stacked right on top of Nature's Generator. Thanks

Hi can the generator be used and charge at the same time

Yes, it can be charged while in use. 

What type are the charge controllers? e.g MPPT, etc.

It is PWM. We have done the testing on PWM v.s. MPPT and concluded there is not much performance difference on 100 watt solar panel or 2 of 100watt solar panels. Thank you for the interest in Nature's Generator.

I would Like to install this on my 25 foot boat. Is there a way of hooking it up to the alternator?(perhaps in series with my starting and house batteries) I also have a pro mariner charger, would this be able to be attached to that?

The Nature's Generator was already built in 12V 60Ah Sealed Lead Acid battery. If your existing batteries are also 12V, you may be able to daisy chain them through the expansion port on the back of Nature's Generator. While the alternator charges your existing batteries, it also charges the battery in Nature's Generator after it is daisy chained.

Nature's Generator has 1800watt pure sine wave on three AC output ports. You may be able to use Nature's Generator as the source of power supply for the pro mariner charger. Thank you for the interest in Nature's Generator. 

this is for this item SKU: HKNGGN, can It be used all day about 7 hours on a s,all ice cream maker 1/3 HP/ 7 Amps 115V-60Hz 530w? thank you g_beas@hotmail.com

Unfortunately, it cannot assuming the ice cream maker is working continuously. Continous 530watt for 7 hours mean 3710 watt hours (530watt x 7 hours = 3710 watt hours). Nature's Generator has 720 watt hour capacity and Power Pod has 1200 watt hour capacity. To make it work, you need addtional 3 power pods to connector the Nature's Generator. Thank you for the interest in Nature's Generator.

Can I replace the 60Ah AGM battery with a 75Ah Lithium-ION Deep Cycle Smart Battery if the size and connectors are the same?

It is not recommended, becuase the internal protections is taylored to the AGM batteries. It may or may not work optimally with the other type batteris. Thank you for the interest in Nature's Generator.

Can I run a blender with this too make smoothies and use a toasters oven to. Like magic bullet (900w) or a (1000w) toasters oven for quick uses.

Hi - Thank you for being interested in Natue's Generator. A quick use of high wattage devices like blender or toaster is fine.
Nature's Generator has certain tolerance to accommodate higher than the rated 1800 watts, but it is not recommended to run the devices at one time that have the total output more than the rated 1800 wattts.  Thank you

what is the battery life? how many recharges?

Hello - the typical life span of the SLA battery in the Nature's Generator is about 500 to 800 cycles.

Hi, the system connects to Bluetooth?

Hi Hector,

Thank you for reaching out! The Nature's Generator has no longer Bluetooth connectivity features. If you have any follow-up questions, you may reach our support directly via (800) 975-7909, or email us at support@naturesgenerator.com. We'll be more than happy to assist you!

Regards,
Nature's Generator Sales Team

I have several 270w 30V solar panels and wondering if I can you use your 50ft. power panel cables, which appears to have standard MC4 connectors on one end which is what I have on my panels, to connect one to the Natures Generator and one to a Power Pod.

Hi David,

Thank you for reaching out! Based on the specifications of your panels, it already exceeds the supported wattage input of the generator which is 200 watts on each unit. We highly recommend to use our own designed panels for each of the generator to make sure that the generator can charge properly. If you have any follow-up questions, you may reach our support directly via (800) 975-7909, or email us at support@naturesgenerator.com. We'll be more than happy to assist you!

Regards,
Nature's Generator Support Team

How many years is the battery expected to last? And our new batteries available for sale?

Hi Dale,

Thank you for reaching out! The life expectancy of the battery of Nature's Generator 1800-watt is approximately 3 to 5 years. Also, the replacement batteries are available for purchase. The battery of the Nature's Generator 1800-watt is called 60Ah replacement battery. If you have any follow-up questions, you may reach our support directly via (800) 975-7909, or email us at support@naturesgenerator.com. We'll be more than happy to assist you!

Regards,
Nature's Generator Support Team

Hello, Do I have to use the Natures Generator solar panels or can I use another band?

Hi Ian, 

Thank you for reaching out! Our generators does have a specific solar panels created for them and we highly recommend to use them instead of a different brand. Using a different brand might cause damage to the unit and void the warranty. If you have any follow-up questions, you may reach our support directly via (800) 975-7909, or email us at support@naturesgenerator.com. We'll be more than happy to assist you!

Regards,
Nature's Generator Support Team

What is the continuous power output and for how long? And is this a deep cell battery? For a cabin. Thank you! Thank you

The Nature's Generator has a built-in inverter with a maximum output of 1800W. The built-in battery is a 60Ah/720Wh Sealed Lead Acid battery.

For when it is time to replace batteries: are the batteries an industry standard that can be obtained multiple places, or is it a custom battery that can only be purchased from you? The question applies to both the generator and the power pack.

Although we always recommend that replacement batteries for the Nature's Generator and Nature's Generator Power Pod be sourced through us when it's time for replacement, sourcing them elsewhere is still an option.
 
When sourcing elsewhere, we recommend you pay attention to the following details:
1. Ensure that you source a sealed lead acid battery with the same capacity. 
2. Ensure the battery you source has campatible terminals.
3. Ensure the battery size is appropriate to fit inside the Generator or Power Pod

Can the 1800 watt generator be connected to wall outlet constany or be disconnected after is fully charged ?

Hi Rafael,

Thank you for reaching out. You can leave the generator charging via AC input or just charge the unit once every 3 to 4 months using AC input to make sure that the generator is on optimal charge for the next use. If you have any follow-up questions, you may reach our support directly via (800) 975-7909, or email us at support@naturesgenerator.com. We'll be more than happy to assist you!

Regards,
Nature's Generator Support Team

Where can i get a replacrment battery

Hi John,

Thank you for reaching out. If your generator is Nature's Generator 1800w, kindly click the link below so you can place your order through our website. If you prefer, you can contact us via (800) 975-7909 so we can assist you in placing your order.

https://naturesgenerator.com/products/natures-generator-replacement-battery

Can Elite power pods plug in with the 1800 watt pods??

Hi Michael,

Thank you for reaching out. Nature's Generator Elite Power Pods are not designed to be used on 1800w power pods. If you have any follow-up questions, you may reach our support directly via (800) 975-7909, or email us at support@naturesgenerator.com. We'll be more than happy to assist you!

How long will the generator and one pod run a 1200 watt portable steamer ?

Hi Charles,

Thank you for reaching out. Nature's Generator 1800 with one Nature's Generator Power Pod can run a 1200w portable steamer for approximately 1 hour and 15 minutes on a single charge. If you have any follow-up questions, you may reach our support directly via (800) 975-7909, or email us at support@naturesgenerator.com. We'll be more than happy to assist you!

Can I attached additional Solar Panels to the Wind Input port, since the Solar Input port is limited to 200 Watts? I would like to achieve a quicker recharge time by having (5) 100 Watts Solar Panels attached to the Generator, two on the Solar Input and three on the Wind Input.

Hello, you cannot connect solar panels to the wind input on the Nature's Generator. Although the solar and wind inputs may look the same, they do not support the same cable connectors. If you are looking to increase your recharge ability using the wind input you can connect up to two wind turbines in addition to the two solar panels.

if I have the generator with solar and wall ac connected will It charge the connected power pod that is not connected to solar?

Hi Matt,

Thank you for reaching out. Yes, the power pod will charge as long as the the power pod is connected to the generator. If you have any follow-up questions, you may reach our support directly via (800) 975-7909, or email us at support@naturesgenerator.com. We'll be more than happy to assist you!

What is the continuous watt rating? I assume 1800 is peak?

Hi Young,

Thank you for reaching out. Please see the information below for the peak and continuous wattage of our Nature's Generator 1800w.

Peak wattage - 2,880w

Continuous wattage - 1,440w

If you have any follow-up questions, you may reach our support directly via (800) 975-7909, or email us at support@naturesgenerator.com. We'll be more than happy to assist you!

My generator is making a noise like a fan. What causes that, should I be concerned?

Hi Bridget,

Thank you for reaching out. There's nothing to worry about if you're hearing a fan noise from your generator. There's a built-in fan inside the generator which is one of the features to prevent the generator from overheating. The fan will turn on if the temperature goes up due to the weather or the appliances plugged into the generator. If you have any follow-up questions, you may reach our support directly via (800) 975-7909, or email us at support@naturesgenerator.com. We'll be more than happy to assist you!

this unit has a 200w solar charger controller. will it cause damage to the controller if its connected to say a 300w panel?

Hi Matthew,

Thank you for reaching out. Yes, the generator could get damaged if it exceeds the maximum solar input capacity of the generator. If you have any follow-up questions, you may reach our support directly via (800) 975-7909, or email us at support@naturesgenerator.com. We'll be more than happy to assist you!

Is this waterproof?

Hi Teri,

Thank you for reaching out. Unfortunately, Nature's Generator is not waterproof. We highly suggest you set up the generator indoors, in a well-ventilated area. If you have any follow-up questions, you may reach our support directly via (800) 975-7909, or email us at support@naturesgenerator.com. We'll be more than happy to assist you!

how long will the battery last in storage and do you sell the batterys? Can you ship the battery to Guam if you sell them?

Hi Ed,

Thank you for reaching out. We highly recommend charging Nature's Generators fully once every four months. If you have any follow-up questions, you may reach our support directly via (800) 975-7909, or email us at support@naturesgenerator.com. We'll be more than happy to assist you!

Where is it made?

Hi Meg,

Thank you for reaching out. The parts of our generators are from a global supply chain. Some parts of the generator are from Vietnam while the solar panels are from Mexico. If you have any follow-up questions, you may reach our support directly via (800) 975-7909, or email us at support@naturesgenerator.com. We'll be more than happy to assist you!

How much for tge solar panel?

Hello,

Thank you for reaching out. You can place an order for Nature's Generator 100-watt Power Panel for only $249.97. If you have any follow-up questions, you may reach our support directly via (800) 975-7909, or email us at support@naturesgenerator.com. We'll be more than happy to assist you!

Can other brand solar panels be used with this generator?

Hi Jared,

Thank you for reaching out. Third-party solar panels might or might not work with Nature's Generator. Please make sure that the specifications of your third-party solar panels have the same specifications as our Nature's Generator solar panels. Please note that the warranty of the generator will be voided just in case it got damaged due to the usage of third-party solar panels and other accessories. If you have any follow-up questions, you may reach our support directly via (800) 975-7909, or email us at support@naturesgenerator.com. We'll be more than happy to assist you!

Internal temperature range

Hi Paula,

Thank you for reaching out. Please see the information below for the operating and storage temperature of Nature's Generator.

Operating temperature: 32-104 °F (0-40 °C)
Storage Temperature: 23–111 °F (-5–45 °C)

If you have any follow-up questions, you may reach our support directly via (800) 975-7909, or email us at support@naturesgenerator.com. We'll be more than happy to assist you!

If I recharge it while I am using it, will this save me money on my electricity bill?

Hi Carl,

Thanks for your query! You can save up on your electricity bill especially if you are maximizing the solar and wind input of your generator to recharge the generator while using it. If you have any follow-up questions, you may reach our support directly via (800) 203-7516, or email us at support@naturesgenerator.com We'll be more than happy to assist you!

Can I run 2 or more generators in series?

Hi Michael,

Thank you for reaching out. Unfortunately, you can only run a generator and a power pod in series. If you're looking for longer runtime, We strongly recommend you get a power pod, and for larger wattage output, you might want to check our Nature's Generator Elite 3600w or Nature's generator Powerhouse. If you have any follow-up questions, you may reach our support directly via (800) 203-7516, or email us at support@naturesgenerator.com
We'll be more than happy to assist you!