Nature's Generator Gold - WE System

Hi my name is LOUIE. I have gold unit with wind. Can I add an elite unit to so can use 2 wind turbines?.

Hi Louie, thank you for your query. You can actually use 2 wind turbines on your standard gold system, you just need to purchase this accessory on this link in order to achieve that. 

https://naturesgenerator.com/products/natures-generator-dual-wind-turbine-controller-box

If you have any follow-up questions, you may reach our support directly via (800) 203-7516, chat, and or email us at support@naturesgenerator.com
We'll be more than happy to assist you!

how long can you run a ac unit and icebox ?

Hi Gary, Thank you for your query. Nature's Generator Gold - WE System is not designed to run an AC unit. It may run it but just for a very short time. On the other hand, we have a system that is made solely to support ACs. You can check it on this link, https://naturesgenerator.com/products/natures-generator-system-for-wall-air-conditioners


If you have any follow-up questions, you may reach our support directly via (800) 203-7516, chat, and or email us at support@naturesgenerator.com
We'll be more than happy to assist you!

What is the deepest safe state of discharge available with your batteries?

Hi Leo, Thank you for your query. The safest way to charge the generator/pod is when you hear the beeping sound. Also, as much as possible to avoid a possible battery jump-start, let us avoid getting the generator to reach around less than 10% battery. Please let us know if this answers to your query, send us an email to support@naturesgenerator.com

Hello, Can the unit be charged by solar and wind at the same time to speed up charging time?

Hi Stephen, that's possible, safe and is actually recommended. If you have further queries, kindly send us an email at support@naturesgenerator.com, we'll be more than happy to assist you!

Which one of your generators, would be the best for a 48 volt 1000 watt mobility scooter?

Hi Teeno, thank you for your query. It really depends on how are you planning to use the Generator. But Generally, a Generator system with a higher wattage output and a longer battery capacity is better, which is the Nature's Generator Elite Platinum/gold system. If you have more questions, please send us a direct email at support@naturesgenerator.com Generator an apparatus that produces a vapor or gas More (Definitions, Synonyms, Translation)

Could I charge the natures generator with a battery charger/maintainer?

Hello,

Thanks for your inquiry.

Yes, You can charge Nature's generator using our battery charger/maintainer.
Please click the link below for more information:
https://naturesgenerator.com/collections/all/products/natures-generator-battery-charger-maintainer

Should you have any other concerns, please email us at support@naturesgenerator.com


Thanks,
Nature's Generator Support Team

how loud is this

Hi,

Thank you for your query. It does not have any mechanical parts nor run on gas therefore, it literally makes very little to no sound at all when running. If you have more questions, please send us an email at support@naturesgenerator.com

I want to buy just the generator alone, then buy the wind turbine and add solar panel later on. will it cost me more? budget reason..please your respond.

Hello-

Thanks for reaching out to us!

There is a slight cost saving if you purchase in bundle instead of individually. 


Thanks,
Nature's Generator Support Team

I have an exciting PV on my house roof. Can I plug pv to natures generator without causing damage. Or will it work.

Hello-

Unfortunately that would not work with our Nature's Generator, sorry.


Thanks,
Nature's Generator Support Team

Do you have professional installers in Colorado?

Hello-

Unfortunately we do not have installers for our products.

Please let us know if there is anything else we can assist with.


Thanks,
Nature's Generator Support Team

When replacing the battery, can I use a lithium ion?

Hello-

Unfotunately, lithium would not work with our system, as it was designed around an SLA battery and does not have the ability to work with a Lithium battery.


Thanks,
Nature's Generator Support Team

I notice the operating temperature is listed as 32-104 °F - so if I were to bring this camping during an up north winter where it’s regularly in the double negatives, this wouldn’t function correctly? Is there a product that does work below freezing?

Hello-

Thank you for your question.

The system would still be able to function but it would not be able to function at its best capacity. 


Please let us know if there is anything else we can assist with.


Thanks,
Nature's Generator Support Team

Hi. Does it have a 220-volt outlet?

Hello-

Our system does not, it have a 120V outlet.


Thanks,
Nature's Generator Support Team

Is the solar panel and wind turbine water proof?

Hello-

Yes, they are both water proof.

Please let us know if there is anything else we can assist with.


Thanks,
Nature's Generator Support Team

Could one attach a larger solar panel to it and have faster charge time (depending on available sunlight)? Is the gen weather proof or does it need protection from the elements. I assume there are fans on the unit. How loud are they under normal conditions? 70db 90db?

Hello-

Thanks for reaching out to us!

Our Nature's Generator has a max 200W solar charger, so it cannot be anything larger than that. The generator itself is not weather proof and does need to be covered or kept inside awat from the elements. The system does have a fan built in, but in regards to the db, that information we do not have. 


Thank you,
Nature's Generator Support Team

I need to power a pond pump that requires 3,1 amps. What system is best for me and would the turbine and solar panel system be sufficient

Hello-

Thank you for reaching out to us and for your interest in our product!

Based on the 3.1 amps it would require anywhere from 365 to 375 watts, depending how long you would want to it run would determine what system would work for you.  Please advise how long you are looking to power the pump for.


Thanks,
Nature's Generator Support Team

Can the unit charge while you are using it? In other words if it's being used to run a refrigerator can you connect it to an additional solar panel or wind turbine to keep it going?

Hello-

Thanks for reaching out to us!

Yes, you are able to recharge the system while you are using it at the same time. 


Thanks,
Nature's Generator Support Team

From where are your compagny???

Hello-

We are located in Souther California, is that what you are asking?


Thanks,
Nature's Generator Support Team

How many units are needed to power a standard 2 door refrigerator with bottom freezer?

Hello-

Thanks for reaching out to us!

Our Nature's Generator on a full battery can power a standard size refridgerator anywhere from 8 to 12 hours before the system shuts down.

Please let us know if there is anything else we can assist with.


Thanks,
Nature's Generator Support Team

Quiero pagar con tarjeta de débito como el hago

Hola-

Puede realizar pedidos en nuestro sitio web, naturesgenerator.com para obtener la línea completa.


Thanks,
Nature's Generator Support Team

Can it run everyday non stop

Hello-

Thanks for reaching out to us!

Our system was not designed to run 24/7, but more for emergency situations.  Depending what you have connected to it will determine how long it would be able to last.

Please let us know if there is anything else we can assist with.


Thanks,
Nature's Generator Support Team

Can this system be setup as a grid-tie solution or only off-grid?

Hello-

Thanks for reaching out to us and for your interest in our product!

Our system is designed for off grid solutions only.

Please let us know if there is anything else we can assist with.


Thanks,
Nature's Generator Support Team

Can I use this indoor, inside camper van?

Hello-

Thanks for reaching out to us!

Yes, you are abel to use it inside, our system does not give out any fumes and is very quite.


Please let us know if there is anything else we can assist with.


Thanks,
Nature's Generator Support Team

Can I use this to power a desktop pc and a monitor? For how long? Thanks

Hello-

Thanks for reaching out to us!

The system would be able to power a desk top pc and monitor, but to determine how long would depend on the wattage draw from the devices. To better assist, please reach out to us at support@naturesgenerator.com with more information.


Thank you,
Nature's Generator Support Team

para cargar con electricidad el generador, hay algún problema que quede enchufado mas del tiempo en la cual ya este cargado? en el caso de que uno tenga que salir y no regrese en menos de 12 horas

Hola-

No, no hay problema si deja el generador enchufado y cargando durante largos períodos de tiempo. El sistema tiene un cargador lento, por lo que mantendrá la batería cargada cuando sea necesario.

Háganos saber si hay algo más en lo que podamos ayudarlo.


Thanks,
Nature's Generator Support Team

Do I use this solar set on it's on or connect it with those connectors to my existing natures generator power pod ?

Hello-

Thanks for reaching out to us.

If you have a Power Pod and purchase the Gold-WE system, you will be able to connect the Power Pod to the Nature's Generator via the expasion port and cable.


Please let us know if there is anything else we can assist with.


Thanks,
Nature's Generator Support Team

Can i use this generator inside the house?

Hello-

Yes, you can use our Nature's Generator inside the house.  It does not produce any fumes or gases, so it is safe.


Please let us know if there is anything else we can assist with.


Thanks,
Nature's Generator Support Team

how many kva is equivalent to that generator?

Hello-

Thanks for reaching out to us!

Please see information below;

 - generator has 2.3KVA or 2300 VA output

Please let us know if there is anything else we can assist with.


Thanks,
Nature's Generator Support Team

Good day, I would like to know how long could I run a 400watt yield lab ballast light off a single charge?

Hello-

Thanks for reching out to us!

On a full charge, our Nature's Generator alone will be able to power 400watts for about 1.5 hrs continously before the system shuts down.  If you were to add a Power Pod to that, it would be able to run for about 4.5 hrs before the system shuts down.


Please let us know if there is anything else we can assist with.


Thanks,
Nature's Generator Support Team

Hello, Im looking to get a few of these kits from you, but also need the ability to use Renogy Panels. We have 12 Renogy panels, and obviously I would need to purchase additional expansion power pods and potentially additional transformers. I would love some help with planning this out. Would you please have someone reach out to me directly? Also, I can't find your detailed technical literature for the solar panels. Here is the link for the other panels http://www.renogy.com/template/files/Specifications/250-Watt-24-Volt-Monocrystalline-Solar-Panel-Specifications.pdf

Hello John-

Thanks for reaching out to us.

We would be more than gald to assist you!  Please reach out to us at support@naturesgenerator.com with more information and a phone number and we will have someone give you a call.


Thanks,
Nature's Generator Support Team

Can you use the unit while it's also charging (plugged into outlet, solar, or wind)? Question is for: 1) connected to a home power panel or 2) standalone use.

Hello CP-

Thanks for reaching out to us!

Yes, you are able to use the Nature's Generator while you are charging it. 


Please let us know if there is anything else we can assist with.


Thanks,
Nature's Generator Support Team

I have a small rv motorhome. With the adapter for dc be connected to the generator directly could it turn on the ac unit alone?

Hello-

Air Conditioning units so require a lot of wattage to run and we feel this particular system would not be able to provide long enough power to run an AC unit.  You would need a much larger system to do so.


Please let us know if there is anything else we can assist with.


Thank you,
Nature's Generator Support Team

I have a small RV. When camping off grid I need something to keep my house battery charged to run 12 volt refrigerator and 12 volt lights. Can I plug my 110 ac cord directly into this generator so that it charges the house battery.

Yes, it can charge your house battery by connecting AC cord to the generator, but the run time varies depends how big your house battery is. If the gold system is not big enough, you always can upgrade to platinum systems to get extra solar panels and the addtional power pod.  Thanks. 

What do you mount the wind turbine to? Will it work on concrete?

Hi Linda,

Thank you for reaching out. Yes, the wind turbine can be mounted on concrete. However, we highly suggest you hire qualified installers to ensure that the wind turbine will be installed properly. If you have any follow-up questions, you may reach our support directly via (800) 975-7909, or email us at support@naturesgenerator.com. We'll be more than happy to assist you!

How long will a 6,000 BTU AC run?

Hi Anjelica,

Thank you for reaching out. The estimated runtime, if you run a 6,000 BTU AC unit, is approximately 15 to 20 minutes on a single charge. However, you can add as many power pods as you want to increase the battery capacity of the generator for longer runtime with your appliances. If you have any follow-up questions, you may reach our support directly via (800) 975-7909, or email us at support@naturesgenerator.com. We'll be more than happy to assist you!

How high does wind turbine need to be. Also how much wind do you need to charge. I'm not sure solar is possible. Don't get a lot of sunlight. Want to be able to run mini refrigerator at off the grid camp.

Hi Kim,

Thank you for reaching out. We recommend that you set up the wind turbine at least 20 to 30 feet above any nearby obstructions. The required windspeed to charge the generator is at least 27mph - 110mph. If you have any follow-up questions, you may reach our support directly via (800) 975-7909, or email us at support@naturesgenerator.com. We'll be more than happy to assist you!

how big is the wind turbine?

Hi Steve, Thank you for your query. The blade length is 26 inches. If you have any follow-up questions, you may reach our support directly via (800) 203-7516, chat, and or email us at support@naturesgenerator.com
We'll be more than happy to assist you!