Nature's Generator Elite

Hi Rosa, Thank you for your query. We recommend charging Nature's Generators for at least 24hrs via AC/wall outlet when the product is first received.  Thereafter, if you do not plan on using it, we recommend that you charge it 100% prior to putting it away.  Additionally, we highly recommend that you recharge the generator at least once every four months.  This will keep the battery active and provide optimum performance when the time comes to use it. If you have any follow-up questions, you may reach our support directly via (800) 203-7516, chat, and or email us at support@naturesgenerator.com
We'll be more than happy to assist you!

Hi Jason, Thank you for your query. Sadly, the elite generator doesn't support EVs. However, the powerhouse does. If you have any follow-up questions, you may reach our support directly via (800) 203-7516, chat, and or email us at support@naturesgenerator.com
We'll be more than happy to assist you!

Hi Michael, Thank you for your query. These are the recommended specifications for a third-party solar panels:

Standard generator models:
The maximum input is 200 watts per generator/pod
Open Circuit Voltage: 17.4 - 21.6V
Fuse: 8 Amps

Elite generator models: 
The maximum input is 300 watts per generator/pod
Open Circuit Voltage: 17.4 - 21.6V
Fuse: 8 Amps

I hope this helps.

If you have any follow-up questions, you may reach our support directly via (800) 203-7516, chat, and or email us at support@naturesgenerator.com
We'll be more than happy to assist you!

Hi Paul, Thank you for your query. No, the two generators are not compatible to connect. If you have any follow-up questions, you may reach our support directly via (800) 203-7516, chat, and or email us at support@naturesgenerator.com
We'll be more than happy to assist you!

Hi Jenny, Thank you for your query. Running a fridge on the Elite should provide you a run time of approximately:

• Mini Fridge - 20-30 Hours
• Refrigerator - 13-29 Hours

If you have any follow-up questions, you may reach our support directly via (800) 203-7516, chat, and or email us at support@naturesgenerator.com
We'll be more than happy to assist you!

Hi Sarah, Thank you for your query. Here are some links that can help you or give you an idea, on how to connect the power panel to Nature's generator. 

https://cdn.shopify.cn/s/files/1/2637/1868/files/Label191029USA.pdf?v=1572334707

https://www.youtube.com/watch?v=IURPSmMPvIM

If you have any follow-up questions, you may reach our support directly via (800) 203-7516, chat, and or email us at support@naturesgenerator.com
We'll be more than happy to assist you!

Hi Bill, Thank you for your query. The operating usage temperature is 32-104 F (0-40 C). If you have any follow-up questions, you may reach our support directly via (800) 203-7516, chat, and or email us at support@naturesgenerator.com
We'll be more than happy to assist you!

Hi Richard, Thank you for your query. Nature's Generator AC input is a 120VAC outlet therefore, as long as the gas generator has a compatible outlet, it can charge. If you have any follow-up questions, you may reach our support directly via (800) 203-7516, chat, and or email us at support@naturesgenerator.com
We'll be more than happy to assist you!

Hi Rick, thank you for your query. Yes! The Nature's Generators are safe for indoor use and can be used as an uninterruptible power supply (UPS) for those unexpected outages.

The Nature's Generators come included with a standard AC cord that can be used for connecting the Generators to the standard wall outlet. You then can connect whatever items you want to keep running into the Generator's AC outlets so that they can remain on whenever the power may go out.

If you have any follow-up questions, you may reach our support directly via (800) 203-7516, chat, and or email us at support@naturesgenerator.com
We'll be more than happy to assist you!

Hi Alexis, thank you for your query. Nature's Generator has taken considerable time to review the different battery options.  While both provide pros and cons, we ultimately decided to choose the safer and more affordable option, which is sealed-lead acid.  Sealed lead acid has been around for centuries and is proven safe.  Additionally, there are significant cost savings and an overall feeling of safety with this proven technology.  It also has the ability to infinitely daisy-chain power pods to grow your system which cannot be accomplished by other technologies.

The typical lifespan of an SLA battery is 500 to 800 full charge cycles.

We recommend charging Nature's Generators for at least 24hrs when the product is first received.  Thereafter, if you do not plan on using it, we recommend that you charge it 100% prior to putting it away.  Additionally, we highly recommend that you recharge the generator at least once every four months.  This will keep the battery active and provide optimum performance when the time comes to use it.

If you have any follow-up questions, you may reach our support directly via (800) 203-7516, chat, and or email us at support@naturesgenerator.com We'll be more than happy to assist you!

Hi Joe, Thank you for your inquiry. For the Elite (3660W) they are individually fused, they each have a small fuse behind them. Please let me know if this answers your query. 
Should you have any concerns or questions, please email us at support@naturesgenerator.com
Thanks,
Nature's Generator Support Team

Hi Dave, Thank you for your query. Yes, it can be charged from a 110-120V AC wall outlet, but not on a 220V plug. If you have further queries, you may send us an email via support@naturesgenerator.com

Hi Myron, Thank you for your inquiry. You can use a spacer to make a room for the wheel and not going to rub in the generator. Please let me know if this answers your query. 
Should you have any concerns or questions, please email us at support@naturesgenerator.com
Thanks,
Nature's Generator Support Team

Hi John,
Thank you for your inquiry. We would like to inform you that the AC Outlet on the back of the Elite generator is a TT-30R plug. If you have any follow-up queries, you can send us an email at support@naturegenerator.com

Hi Rosalina, Thank you for your query. Yes, we can arrange a special shipment to PR however, the shipping costs associated will be the buyer's responsibility. On the other hand, we have our partner merchants that you may contact to check if they offer the products that you're looking for. 
ISP Puerto Rico
https://isppr.com/ 
https://www.facebook.com/isp.bayamon/ 
Dr. Tech
https://www.drtechpr.com/

Hi Kal, Thank you for your query. Unfortunately, the one we sell is the only suggested, compatible wind turbine for the generator. If you have any additional queries, please let us know via support@naturesgenerator.com

Hi Sarah, Thank you for your query. The generator can be safely charged via AC, Solar, and Wind simultaneously, without harming the generator due to built-in charge controllers. If you have any follow up questions, you may reach us directly via support@naturesgenerator.com

Hi Ana, Thank you for your query. Yes, It is completely safe to use the generator while it's charging either via solar, AC or wind. However, please be advised that the expected charging time might take longer than usual. If you have any follow up queries, feel free to reach us via support@naturesgenerator.com

Hi Robert, Thank you for your query. The Elite can support up to 300-Watts of Wind Charge or a dual 150-Watt Wind Turbine. In order to achieve this, you may need an accessory which is shown on this link below.

https://naturesgenerator.com/collections/all/products/natures-generator-dual-wind-turbine-controller-box

Please let us know if this answers your question and If you have further queries, kindly send an email to support@naturesgenerator.com

Hi Brian, Thank you for your query. Nature's Generator has taken considerable time to review the different battery options.  While both provide pros and cons, we ultimately decided to choose the safer and more affordable option, which is sealed-lead acid.  Sealed lead acid has been around for centuries and is proven safe. Additionally, there is a significant cost saving and an overall feeling of safety with this proven technology.  It also has the ability to infinitely daisy-chain power pods to grow your system which cannot be accomplished by other technologies. If you have further queries, kindly send us an email to support@naturesgenerator.com

Hi, Thank you for your query. The maximum power output our newest Generator can produce is 3600-Watts pure sine wave via 120 volts AC. It also has a battery capacity of 1200-WH, also expandable by adding power pods. Please check your furnace specifications for compatiblity. If you have further queries, kindly send us an email at support@naturesgenerator.com

Hi, Thank you for your inquiry. You can connect as many as you want. There is no limit to adding power pods to your generator.



Should you have any concerns or questions, please email us at support@naturesgenerator.com
Thanks,
Nature's Generator Support Team

Hi David, Thank you for your query. Nature's generator Elite model can support up to 300-Watts or (3) 100-watt solar panels. If you need further assistance, you can also message us directly at support@naturesgenerator.com, the team will be more than happy to assist you.

Hi there, thank you for your query. Yes, the light will change from red to green, when it's fully charged. If you have further questions, you may reach us at support@naturesgenerator.com

Hi Jeff, thank you for your query. Yes, the Generator will shut off upon completely depleting the battery (0%). If this happens, you might need to jumpstart the battery again before it can turn on or accept a charge. Therefore, we highly advise charging the generator as soon as you hear the beep. If you have further questions, you can message us directly via support@naturesgenerator.com

Hi Dave, thank you for your query. Yes, the Nature's generator Elite model can run a full-size fridge for 8-12 hours, on a single charge. Adding power pods and solar panels will significantly double this duration. If you have further questions, you can message us directly via support@naturesgenerator.com

Hi Oscar, thank you for your query. The elite generator/pod can support up to 300-watts of solar panels each. If you have or want to use (6) 100-watts solar panels, you must have a power pod. If you have further queries, you can reach us directly at support@naturesgenerator.com

Hi Barbara, thank you for your query. It's best to turn off every switch when the generator is charging or when not in use, this way, you'll have a quicker recharge time. In you have further queries, you may reach us at support@naturesgenerator.com

Hi Patricia, thank you for your query. Unfortunately, Nature's generator battery capacity can only expand with nature's generator power pod. If you have further questions, you may send us a direct query at support@naturesgenerator.com we'll be more than happy to assist you!

Hello Tee,

Thanks for your inquiry.

We have a bundle of 1 generator with 2 solar panels for 1,499.99.
Please click this link for more information: 
https://naturesgenerator.com/collections/featured-systems/products/natures-generator-elite-gold-system

Should you have any concerns or questions, please email us at support@naturesgenerator.com

Thanks,
Nature's Generator Support Team

Hi, Yes. You can definitely do so by using this accessory below.

https://naturesgenerator.com/collections/cables-connectors/products/natures-generator-car-kit

If you have additional questions, kindly send us an email at support@naturesgenerator.com.

Hello Allan,

Thanks for your inquiry.

Yes, Nature's generator can be used as UPS.

Should you have any concerns or questions, please email us at support@naturesgenerator.com

Thanks,
Nature's Generator Support Team

Hi Bill, No. The Elite Generator already has a built-in charge controller. If you have further queries, send us an email to support@naturesgenerator.com

Hi yes, this is definitely possible. You may use the AC cord that came with the Elite Generator. If you have further queries, kindly send us an email to support@naturesgenerator.com we'll be more than happy to assist you!

Hi, The solar panel, wind turbine, and cables are weather resistant but the generator is not. It is recommended to keep the Generator and power pods away from moisture and water to avoid damage. Feel free to send us a direct message at support@naturesgenerator.com if you have further questions.

Hi Mike, Yes you can. The solar panel wheels are removable for a customer that would like to permanently position these in a certain place.  If you have additional queries, you may reach us directly at support@naturesgenerator.com.

Hi, please review this video as it will help you on setting up your Nature's Generator system.

https://www.youtube.com/watch?v=kQS9tE0VVG0&list=PLWQWkaw2T4lj-9ZRVj2pDpzkh8bP44Hoo&index=2

If you have additional queries, kindly send us an email at support@naturesgenerator.com

Hello Sharon,

Thanks for your inquiry.

The solar panel can take up to 100-watt per hour and they don't hold a charge.


Should you have any concerns or questions, please email us at support@naturesgenerator.com.

Thanks,
Nature's Generator Support Team

Hello Brittany,

Thanks for your inquiry.

Using included AC Cord - Estimated recharge time: 8 - 10 hrs.

Should you have any concerns or questions, please email us at support@naturesgenerator.com.

Thanks,
Nature's Generator Support Team

Hi, no UPS mode does not use the battery, it is directly using AC power. If you have further queries, you may reach us directly at support@naturesgenerator.com

Hi, Paul. Thank you for your query. Unfortunately, even the port looks the same Anderson-port for the Solar and Wind input, these will only work for the specified inputs. If you have more question, please send us an email at support@naturesgenerator.com

Hi Anthony, thank you for the query. Yes, usually, the Generator will still charge even when you're using while charging. However, it depends on your power consumption and the number of Solar panels, it may charge longer or might still discharge. If you have more questions, please send us an email to support@naturesgenerator.com

Hi Patrick, thank you for your query. The Elite Generator or pods can support up to 300-Watts of Solar charge, and the battery is a 12-V sealed lead acid battery. If you have more questions, you may reach us directly at support@naturesgenerator.com.

Hello Jeffrey,

We are using Anderson connectors for the input of the solar panels.

Thanks,
Natures Generator Support Team
Contact #: 800-975-7909

Hello Charles,

Unfortunately, we do not have any package or bundle that has a pod and wind turbine. You need to buy them separately.

Thanks,
Natures Generator Support Team
Contact #: 800-975-7909

Hello Charlie,

Thanks for your inquiry.

The Elite generator can run 1000 Watt speakers and a digital mixer for an average of 30 minutes - 1 hour. 

Should you have any concerns or questions, please email us at support@naturesgenerator.com

Thanks,
Nature's Generator Support Team

Hello Joe,

Thanks for your inquiry.

That is correct! This generator can be recharged with solar, wind, and AC. For more information about this product, please click the link below:
https://naturesgenerator.com/products/natures-generator-elite#description

Should you have any concerns or questions, please email us at support@naturesgenerator.com


Thanks,
Nature's Generator Support Team

Hello Wilfredo,

Thanks for your inquiry.

I appreciate your time reaching us. Yes, you can plug it in, since you have the elite generator.

Thanks,
Natures Generator Support Team
Contact #: 800-975-7909

Hello Sandy,

Thanks for your inquiry.

There is no limit on how many power pods you want to connect with the generator.
You can add as many power pods depending on your power needs.

Should you have any concerns or questions, please email us at support@naturesgenerator.com


Thanks,
Nature's Generator Support Team

Hello Ken,

Thanks for your inquiry.

The elite generator can run 30 amp equipment for an average of 10 - 15 minutes.  You can double the run time by adding a power pod.

Please check the link below for more information:
https://naturesgenerator.com/collections/all/products/natures-generator-power-pod-elite


Should you have any concerns, please email us at support@naturesgenerator.com

Thanks,
Nature's Generator Support Team

Hello Jeff, 

Thanks for your inquiry.

Yes, You can connect your RV's 30 Amp cable on Nature's generator elite's 30 Amp receptacle. 


Should you have any concerns, please email us at support@naturesgenerator.com

Thanks,
Nature's Generator Support Team

Hello Jeff,

Thanks for your inquiry.

 

Nature's generator will definitely help you reduce your energy cost, depending on how you use it. contact us so we can further discuss the options that might be available for you. 

 

You can call us at 805 383 0003 or email us at support@naturesgenerator.com

 

We look forward to talking to you. 

Thanks,
Nature's Generator Support Team

Hi, Todd. Thank you for your query.

1. The running/sustainable watts is 3600 and the surge/peak is 7200 for a short period.
2. There might be some compatible Solar panels, especially ones that connect or has the same Anderson-style port. However, we cannot guarantee a full compatibility, therefore use at own risk.

If you have more questions, you may reach us directly at support@naturesgenerator.com

Hello Francis,

Thanks for your inquiry.

I appreciate your time reaching us. Our developers chose to use SLA batteries since it was safer than other batteries and also it was budget-friendly. Our generators are designed to power small appliances, not for high wattages appliances. You are unable to connect 2 main natures generator that's the reason why we created these standard and elite power pods which can be connected to the main generator to prolong the battery life of your generator.

Please let me know if you have any other concerns and I'll be more than happy to assist you.

Thanks,
Natures Generator Support Team
Contact #: 800-975-7909

Hello John,

Thanks for your inquiry.

Yes, you can use the generator while it is being charged through solar or wind.

Should you have any questions, please email us at support@naturesgenerator.com


Thanks,

Nature's Generator Support Team

Hi there, Samuel.

Thank you for your query and please see the answers to your questions.

1. The solar panels that I buy are 12V, not 17V-22V, what happens in that case?
-Assuming that these solar panels fit the solar panel input, you wouldn't be able to maximize the 200/300 -watt charging speed that is indicated on the specification of the Generator therefore, the advertized charging speed will probably be longer than expected.

2. Can I charge my generator with both the solar panels and my AC power cord together at the same time?
-Yes, you can definitely do this without any issues.

Hello,

Thanks for your inquiry.

Please see the Nature's Generator Elite system battery details below:

• Type: AGM Sealed Lead Acid
• Capacity: 100Ah (1200Wh)

Should you have any concerns, please email us at support@naturesgenerator.com

Thanks,
Nature's Generator Support Team

Hello Franklin,

Thanks for your inquiry.

For your reference. 
Inverter Output (Continuous): 3600w
Inverter Output (Surge/Peak): 7200w

Please let me know if you have any other concerns and I'll be more than happy to assist you.

Thanks,
Natures Generator Support Team
Contact #: 805 383 0003

Hi Michael,

Thank you for your question. Yes, the Generator can power devices whilst it's being charged at the same time. This also applies for the wind turbine and solar panels. If you have additional questions, please send us a direct email at support@naturesgenerator.com, Thank you.

Hello,

Thanks for your inquiry:

Please click the link below for the pricing of the products mentioned:

Nature's Generator Power Panel with 50 Foot Cable
Regular price $309.99
https://naturesgenerator.com/collections/all/products/natures-generator-power-panel-with-50-foot-cable

Nature's Generator Power Panel with MC4 Branch Connector
Regular price$269.96
https://naturesgenerator.com/collections/all/products/natures-generator-power-panel-with-mc4-branch-connector

Nature's Generator Wind Turbine
Regular price$549.99
https://naturesgenerator.com/collections/all/products/natures-generator-wind-turbine

Nature's Generator Power Transfer Kit (Standard System)
Regular price$239.99
https://naturesgenerator.com/collections/all/products/power-transfer-kit

Nature's Generator Power Transfer Kit - Elite
Regular price$339.99
https://naturesgenerator.com/collections/all/products/natures-generator-power-transfer-kit-elite

For the Power pods, they have to be the same model for it to work (i.e. Elite generator + Elite power pod)

Should you have any other concerns, please send us an email at support@naturesgenerator.com


Thanks,
Nature's Generator Support Team

Hello CB,

Thanks for your inquiry.

Unfortunately, We cannot guarantee the compatibility of our generator with any product from a different company.
Please see the specification of our Solar panels and see if this would match your existing solar panel.

Technical Specification:
Rated Power: 100W
Fuse Rating: 8A
Voltage: 17V ~ 22V
Cell: Polycrystalline

Should you have any other concerns, please email us at support@naturesgenerator.com


Thanks,
Nature's Generator Support Team

Hello,

Thanks for your inquiry.

Our Nature's Generator Power Panel Cable total length is 50ft. 

Please click the link below and look for "Tech Specs" for more information about this product:
https://naturesgenerator.com/collections/featured-systems/products/natures-generator-elite-gold-system

Should you have any other concerns, please email us at support@naturesgenerator.com


Thanks,
Nature's Generator Support Team

Hi Robert,

Thank you for your query. 

Generator Elite - 125 lbs.
Solar panel - 31 lbs.
Nature's Generator Elite Gold System/package - 1 Generator + 2x Solar Panels: 187 lbs.

If you have further questions, let us know via support@naturesgenerator.com

Hello Mark,

Thanks for your inquiry.

Yes, the battery can be replaced.
Below are the links for the replacement battery:

Nature's Generator Replacement Battery
https://naturesgenerator.com/collections/all/products/natures-generator-replacement-battery

Nature's Generator Power Pod Replacement Battery
https://naturesgenerator.com/collections/all/products/natures-power-pod-replacement-battery


Should you have any other concerns, please email us at support@naturesgenerator.com


Thanks,
Nature's Generator Support Team

Hi, Laureen. A 70 watt blower will run approximately 9 hours on a standard generator with a 720 watt-hour battery. whereas, it should last 15 hours on an Elite Generator with 1200 Watt-hour. Usage time can be extended when using a wind/solar charger which can be used while the generator is running. Additional power pods will as well extend the battery capacity. If you have more question, you may directly email us at support@naturesgenerator.com

Hello Stephanie,

Thank you for your Inquiry.

You can daisy chain up to 2 solar panels on our gold power pod since it has 200 watts solar panel input while you can daisy chain up to 3 solar panels on our Elite power pod since it has 300 watts solar panel input.

For more information about our product please visit our website: 
naturesgenerator.com

You can also email us directly at support@naturesgenerator.com

Thanks,
Nature's Generator Support Team

Hi Marcus,

Thank you for your query. It depends on which system you have. I'll give you an example using the Elite Gold system that includes 1 Generator with 2 Solar panels. The maximum AH of this is 1200 and it should run a 600w tire warmer continuously for approximately 1.5 hrs.

If you have further questions, please send us a direct email at support@naturesgenerator.com

Hi Jas,

Thank you for your query. It is the maximum continuous output of the Nature's Generator Elite. If you have further questions, feel free to email us directly at support@naturesgenerator.com, we'll be more than happy to assist you.

Hello Scott,

 

 

We appreciate your feedback and sorry for all the inconvenience.

 

Regarding your inquiry, you can daisy chain a 12V battery to extend the battery capacity of your Nature's Generator.

 

Another option for you is to add a power pod. The power pod will extend the battery capacity and at the same time will give you an option to add more solar panels as it has a solar panel input. 

 

Please click the links below to see more details:

 

https://naturesgenerator.com/collections/essentials/products/natures-power-pod

 

https://naturesgenerator.com/collections/essentials/products/natures-generator-power-pod-elite

 

In regards to the wind turbine that you are having issues with, please email us directly at support@naturesgenerator.com or call us at (800) 203-7516.

 

Regards,

Nature's Generator Support Team

Hello,

 

Thanks for your inquiry.

 

Yes, it can power a refrigerator for 1bout 8-12 hours, however, refrigerators have different wattage. It will be best if you can send us the wattage of the refrigerator that you are planning to use the generator with so we can give you a more accurate run time. 

 

Please email us at support@naturesgenerator.com

 

 

 

Thanks,

Nature's Generator Support Team

Hello,

 

Thanks for your inquiry.

 

Yes, Nature's Generator Elite can power a 6000 BTU AC. However, it can only run for an average of 1 hour (Continuous use)

 

If you are looking into running this AC for a longer time you might want to check our package for AC. 

Please click the link below: 

https://naturesgenerator.com/collections/featured-systems/products/natures-generator-system-for-wall-air-conditioners

 

 

Our solar panels can be mounted outdoors for better sun exposure. 

 

Solar panel cables can also be extended up to 100ft by using Nature's Generator 50ft Power Panel Extension.

Please click the link below for more details: 

https://naturesgenerator.com/collections/all/products/50ft-power-panel-extension-cable

 

Should you have any other questions or concern, please email us directly at support@nature'sgenerator.com

 

Thanks,

Nature's Generator Support Team

Hello,

Thanks for your inquiry.

Yes, Nature's Generator Elite can power a 6000 BTU AC. However, it can only run for an average of 1 hour (Continuous use)

If you are looking into running this AC for a longer time you might want to check our package for AC.

Please click the link below: https://naturesgenerator.com/collections/featured-systems/products/natures-generator-system-for-wall-air-conditioners



Should you have any other questions or concern, please email us directly at support@nature'sgenerator.com

Thanks,
Nature's Generator Support Team

Hello William,

Thanks for reaching us!

The price for this set of equipment will be $1,839.98.

Lists of Equipments:

* Nature's Generator Elite with
     -Heavy-duty cart (assembly required)
     -4-foot power cord
* Two 100-Watt Nature's Generator Power Panels
     -One 50 foot power panel cable
     -One MC4 branch connector
* Power Transfer Kit
     -Conduit for Power Transfer Kit
     -Cable clamps for Power Transfer Kit
     -10-foot power cord for Power Transfer Kit
* Owner's Manuals

Thanks,
Natures Generator Support Team

Hello,

Thanks for your Inquiry.

 

Yes, you can charge the generator and power pod through the 12v cigarette light. We strongly recommend if you do that, please make sure the car is on so it does not deplete the car battery.

 

should you have any other concerns please email us directly at support@naturesgenerator.com

 

Thanks,

Nature's Generator Support team

Hi Robert,

Thank you for your query. Regarding your concern, if the Elite runs a 13,500btu RV a/c unit? If so, how long?


We have a system available, which is the Nature's Generator System for Wall Air Conditioners priced at $4,999.99. This is compatible with a tiny home, RV, or cabin and we tested this system to run a 6,000 BTU wall air conditioner. It runs the A/C for an estimated 16 hours on a single charge. I regret to inform you that, our Generator will not be able to support the required wattage of a 13,500 BTU air conditioning unit. Not to worry, we continue to innovate and improve our devices to support devices with very high wattage requirements.

Should you have further concerns please let us know and we would be more than happy to help. Just email support@naturesgenerator.com

Thank you.
Huntkey USA Support.

Hello Tim,

Thanks for reaching us!

Yes, you can use it, and for the charger, it is a 190 watts Internal AC charger.

For more information, you may click on the link below. Should you have further concerns please let us know at Support@naturesgenerator.com and we would be more than happy to help.

https://naturesgenerator.com/products/natures-generator-elite

Thanks,
Nature's Generator Support Team

Hello Dan,
Happy Holidays! Thanks for reaching us!

We're very sorry on what you've experience on your equipment. Thank you for placing your order on our Power pod. Our generator and pod are manufactured in Vietnam. The solar panels come from Mexico.

For more information about our product feel free to hit on this link https://naturesgenerator.com/collections/all or you can direct your message at Support@naturesgenerator.com

Thanks,
Nature's Generator Support Team

Hi Paul,


It will depend on what specific appliances you're powering we will include a link for you to have more information about the Nature's Generator Elite and to answer your question if Nature's Generator Elite can power a 1300 watts Nespresso? The answer is yes however you may not use it for a long period of usage since it was a 1300 wattage equipement. No worries if you want to prolong the usage and the power of it you can add a power pod connect on the Elite. This will help you prolong the power and usage of the generator.

You may click this link for more info about Nature's Generator Elite, https://naturesgenerator.com/collections/all/products/natures-generator-elite

Thanks,
Nature's Generator Support Team

Hello, Awny.

Thank you for your query.

On your concern about if we have any plans making the standard Pods compatible with the elite. This is actually possible by purchasing our Nature's Generator Elite Power Pod Conversion Kit, to make the original/standard Nature's Generator Power Pod compatible with Nature's Generator Power Pod Elite. You may click this link below to place an order.
https://naturesgenerator.com/products/natures-generator-elite-power-pod-conversion-kit
Should you have further concerns please let us know and we would be more than happy to help.

Thank you.
Huntkey USA Support.

Hello-

The surge on the Generator Elite is 7200W, double the inverter of 3600W.


Thanks,
Nature's Generator Support Team

Hello-

They are based on the compressor running periodically.


Thanks,
Nature's Generator Support Team

Hello-

Thanks for reaching out to us!

Is the generator displaying 300W being used when you have the item/s connected or is that the information provided on the item/s you are connecting?  Also, is the battery fully charged when you have the item/s connected?

The generator will start beeping and shut down if the amount of wattage being used is more than what the battery capacity can handle. 


Thanks,
Nature's Generator Support Team

Hello-

One solar panel will assist in recharging the Elite Generator, but might not be able to recharge it in one day. We have a package Nature's Generator Elite Gold system that comes with two solar panels to assist in recharging it within a day.



Thanks,
Nature's Generator Support Team

Hello-

Thanks for reaching out to us!

Yes, they both have their individual charging ports so you would be able to use both at the same time.


Thanks,
Nature's Generator Support Team

Hello-

Our Nature's Generator Elite has a 12V DC connection that can be used to charge.  If you use a DC to DC connection, you can connect one end of the DC cable to your vehicles DC and the other end to the generator DC to charge while driving. 


Thanks,
Nature's Generator Support Team

Hello-

Thank you for reaching out to us and for your interest in our product!

Please see links below for the items you are interested in.

Solar Panel: https://naturesgenerator.com/collections/accessories/products/natures-generator-power-panel-kit 

Wind Turbine: https://naturesgenerator.com/collections/essentials/products/natures-generator-wind-turbine 

Please let us know if there is anything else we can assist with.


Thanks,
Nature's Generator Support Team

Hello-

Unfortunately not, you are not able to connect two generators togerther, only connect to Power Pod Elite.


Thanks,
Nature's Generator Support Team

Hello-

Unfortunately it will not fit / work as the connection on the Elite Generator are larger and will only work the the Power Pod Elite.

Please let us know if there is anything else we can assist with.


Thanks,
Nature's Generator Support Team

Hello-

The generator alone does not come with a solar panel, you can purchase a packaged system that does include solar panels and the necessary cables.


Thanks,
Nature's Generator Support Team

Hello-

Based on the 720 watts continous our Nature's Generator Elite would be able to provide power for about 1hr to 1.5 hours on battery alone (on a full charge). With the solar panels connected it would help some, but you are still drawing more power than the solar panels can bring in so it wont add to much more run time.


Thanks,
Nature's Genreator Support Team

Hello-

Thanks for reaching out to us!

It is not recommended to use the Nature's Generator / Generator Elite on its side, due to the SLA battery the system has.

Please let us know if there is anything else we can assist with.


Thanks,
Nature's Generator Support Team

Hello-

As long as the gas inverter has an AC outlet, you will be able to charge our Nature's Generator system.

Please let us know if there is anything else we can assist with.


Thanks,
Nature's Generator Support Team

Hello-

Thanks for reaching out to us!

The Nature's Generator Elite for $999.99 is just for the generator only, no solar panels.

Please let us know if there is anything else we can assist with.


Thanks,
Nature's Generator Support Team

Hello-

Unfortunately our system only provides 120V and not 220V.  Also, you would not be able to connect two Elite Generators in parallel to the circuit box.

Please let us know if there is anything else we can assist with.


Thanks,
Nature's Generator Support Team

Hello-

Thanks for reaching out to us!

Unfortunately, it would still be 110V and would not be able to run 220V.


Thanks,
Nature's Generator Support Team

Hello-

Thanks for reaching out to us!

After the initial charge, you can disconnect the system and store it away, it does not need to remain plugged it but it will not hurt it.  If you do disconnect and store away, we recommed to recharge the unit every 3 to 4 months.

Please let us know if there is anything else we can assist with.


Thanks,
Nature's Generator Support Team

Hello-

Thanks for reaching out to us!

Our Nature's Generator Elite can be used to power items on the trailer, but depending on what the items are, how much power they are using would determine how long the system would be able to provide power before it shuts down.


Thanks,
Nature's Generator Support Team

Hello-

Yes, you are able to recharge the system via 120V household outlet and also use it while it is charging.

Please let us know if there is anything else we can assist with.


Thanks,
Nature's Genreator Support Team

Hello-

Thanks for reaching out to us!

Unfortunately, our system works with and has been designed around SLA batteries, so it would not be able to change to Lithium.

Please let us know if there is anything else we can assist with.


Thanks,
Nature's Generator Support Team

Hello-

Thanks for reaching out to us and for your interest in our product!

Unfortunately, the 1yr warranty starts the day the product is delivered to the shipping address and not when it starts to be used.  We will be offering additional extended warranties you can purchase, but unfortunately we would not be able to make any exceptions to the standard 1yr warranty.


Please let us know if there is anything else we can assist with.


Thanks,
Nature's Generator Support Team

Hello-

Thanks for reaching out to us!

Our Nature's Generator Elite can power a standard home refrigerator anywhere from 13 - 20hrs of continous run time before the system shuts down.

Please let us know if there is anything else we can assist with.


Thanks,
Nature's Generator Support Team

Hello-

Thanks for reaching out to us!

Nature's Generator Elite does have a built in fan to cool down the inside inverter. 


Thanks,
Nature's Generator Support Team

Hello-

Thanks for reaching out to us!

Our Nature's Generator Elite without the cart weighs 115 lbs. 

Please let us know if there is anything else we can assist with.


Thanks,
Nature's Generator Support Team

Hello-

Thanks for reaching out to us!

The difference between our current Nature's Generator and our Elite is the inverter size (1800W vs 3600W), battery capacity (720wH vs 1200wH) and our new Elite has a 30 amp connector in the back.

Please let us know if there is anything else we can assist with.


Thanks,
Nature's Generator Support Team

Hello-

Thanks for reaching out to us!

The batteries that we use are Sealed Lead Acid batteries and will not discharge any acid or fumes.

Please let us know if there is anything else we can assist with.


Thanks,
Nature's Generator Support Team

Hello Christina-

Thanks for reaching out to us!

Our Nature's Generator Elite would be the best option for you. You unfortunately will need more Power Pod Elites also due to the amount of power your 6,000 BTU AC System requires. Depending how long you are looking to run the AC plus other devices would determine how many additional Power Pods you will need.


Thanks,
Nature's Generator Support Team

Hello-

Thanks for reaching out to us and for your interest in our product!

Yes, our new Nature's Generator Elite will have the ability to replace the battery just like our current model.  In regards tot he 3600W inverter, the continous run wattage is 2880 watts.


Please let us know if there is anything else we can assist with.


Thanks,
Nature's Generator Support Team

Hello-

Thanks for reaching out to us!

Yes, you are able to connect the Nature's Generator Elite system to the wall AC outlet to charge that route as well.


Please let us know if there is anything else we can assist with.


Thanks,
Nature's Generator Support Team

Hello Kenny-

Thanks for reaching out to us!

Yes, you are able to leave the panels connected at all times, even when in use.


Please let us know if there is anything else we can assist with.


Thanks,
Nature's Generator Support Team

Hola-

¡Gracias por ponerte en contacto con nosotros!

Si compra nuestro Nature's Generator ELITE y 2 Power Pod ELITE adicionales, podrá conectar 9 de nuestros paneles solares de 100 vatios. Conectaría 3 paneles solares a cada sistema siempre que tenga nuestro cable de panel solar de 50 pies y conectores de ramificación MC4.

Háganos saber si hay algo más en lo que podamos ayudarlo.



Thanks,
Nature's Generator Support Team

Hola-

Si está buscando comprar el Nature's Generator Elite con paneles solares, necesitaría comprar el sistema Nature's Generaot Elite Gold System, ya que viene con dos paneles solares.

Gracias,
Nature's Generator Support System

Hello-

Please see below differences between the Nature's Generator and Elite Generator.

 Nature's Generator          Nature's Generator Elite
   1800W Inverter               3600W Inverter
    60Ah Battery                  100Ah Battery

Also, the Elite version has a 30Amp connection that makes it easier to tie into an RV.

Please let us know if there is anything else we can assist with.


Thanks,
Nature's Generator Support Team

Hello-

Yes our batteries are deep cycle batteries with a life span of 600 to 800 cycles.  The price to replace the batteries are as follows; Nature's Generator Battery: $249.99 / Power Pod Battery: $299.99.

Please let us know if there is anything else we can assist with.


Thanks,
Nature's Generator Support Team

Hello-

Thanks for reaching out to us!

Our system is max 120V and would not be able to power any 240V devices.

Please let us know if there is anything else we can assist with.


Thanks,
Nature's Generator Support Team

Hello-

Thanks for reaching out to us!

The battery on our Nature's Generator Elite has a 100Ah battery. The reason we removed the bluetooth app is do to the more room we needed for the larger battery and inverter.


Please let us know if there is anything else we can assist with.


Thanks,
Nature's Generator Support Team

Hello-

If the product is still under warranty you would reach out to us and we would work with you to schedule a pick up for a replacement.


Please let us know if there is anything else we can assist with?


Thanks,
Nature's Generator Support Team

Hello-

Thank you for reaching out to us!

The original Power Pod would not be able to hook up to the new Nature's Generator Elite, as the expansion port connections are larger on the new system.  We will be selling Power Pod upgrade kits that will include a new front and back panel as well as the expansion cable.

Please let us know if there is anything else we can assist with.


Thanks,
Nature's Generator Support Team

Hi Robyn,

Thank you for reaching out. Yes, you can power your appliances with your Nature's Generator Elite and Power Pod while charging via solar and wind simultaneously. If you have any follow-up questions, you may reach our support directly via (800) 975-7909, or email us at support@naturesgenerator.com. We'll be more than happy to assist you!

Hi Efrain,

Thank you for reaching out. Yes, you can plug in a microwave as long as it is within the wattage capacity of the Nature's Generator Elite which is 3600 watts. If you have any follow-up questions, you may reach our support directly via (800) 975-7909, or email us at support@naturesgenerator.com. We'll be more than happy to assist you!

Hi Victor,

Thank you for reaching out with your concern. The Elite Generator is the second generation or the upgraded version of our 1800-watt generator. The Elite generator became available starting on year 2020. If you have any follow-up questions, you may reach our support directly via (800) 975-7909, or email us at support@naturesgenerator.com. We'll be more than happy to assist you!

Hi Stephen,

Thank you for reaching out and for showing interest in our products. Yes, you will be able to see the status of the generator's battery on the LCD screen display. However, your appliances will draw power directly from your house electricity while the generator is in UPS mode. Your appliances will only start drawing power from the generator when you experience a power outage while the generator is in UPS mode. If you have any follow-up questions, you may reach our support directly via (800) 975-7909, or email us at support@naturesgenerator.com. We'll be more than happy to assist you!

Hi Paula,

Thank you for reaching out. If you're pertaining to the power pod that is used for the 1800w Nature's Generator, yes, you just have to replace the front and back panels of the power pod by getting the Nature's Generator Conversion Power Pod Kit so you can use it to your Nature's Generator Elite. If you have any follow-up questions, you may reach our support directly via (800) 975-7909, or email us at support@naturesgenerator.com. We'll be more than happy to assist you!

Hi Brian,

Thank you for reaching out. Yes, you can leave the Nature's Generator Elite plugged in all the time since it has an overcharge protection feature. If you have any follow-up questions, you may reach our support directly via (800) 975-7909, or email us at support@naturesgenerator.com. We'll be more than happy to assist you!

Hi Art,

Thank you for reaching out. Yes, Nature's Generator Elite has floating neutral. If you have any follow-up questions, you may reach our support directly via (800) 975-7909, or email us at support@naturesgenerator.com. We'll be more than happy to assist you!

Hi Gary,

Thank you for reaching out. Yes, the maximum solar input of a Nature's Generator Elite is 300w. However, we highly suggest you use a Nature's Generator 100w solar panel because it will void the warranty of the generator in case it got damaged using third-party solar panels. If you have any follow-up questions, you may reach our support directly via (800) 975-7909, or email us at support@naturesgenerator.com. We'll be more than happy to assist you!

Hi Daniel,

Thanks for reaching out with your concern. The Elite generator will continuously run as long as it has charge to provide electricity to your appliances and it will automatically shuts off after beeping when the generator is low on charge. If you have any follow-up questions, you may reach our support directly via (800) 975-7909, or email us at support@naturesgenerator.com. We'll be more than happy to assist you!

Regards,
Nature's Generator Support Team

Hi Roland,

Thank you for reaching out. Nature's Generator Power Panels are weather resistant so you can leave them outdoors. If you have any follow-up questions, you may reach our support directly via (800) 975-7909, or email us at support@naturesgenerator.com.  We'll be more than happy to assist you!

Hi Axel,

Thank you for reaching out. It will depend on the total wattage of the appliances you're going to use on your generator to get an approximate runtime using your generator. Also, using a 400-watt solar panel might damage your generator since the solar input of an Elite generator is only 300 watts max. If you have any follow-up questions, you may reach our support directly via (800) 975-7909, or email us at support@naturesgenerator.com. We'll be more than happy to assist you!

Hi Becca,

Thanks for reaching out with your concern. The Elite generator can run any 120v appliances and as long as the wattage is not exceeding the maximum wattage of the Elite which is 3600-watt and you cannot connect 2 elite generators together. If your 1hp well pump only use 120v, it will be compatible. Also, since a 15000 BTU is approximately 4,396 watts, the RV air conditioner will not be compatible. You can check the powerhouse generator system since it can support 240v appliances and the maximum wattage output is 7200-watt. If you have any follow-up questions, you may reach our support directly via (800) 975-7909, or email us at support@naturesgenerator.com. We'll be more than happy to assist you!

Regards,
Nature's Generator Support Team

Hi Gerry,

Thanks for your query! You can plug the 1000 watt microwave and 1000 watt coffee maker to the Elite generator since it is still inside the 3600-watt of maximum output of the Elite Generator. If you have any follow-up questions, you may reach our support directly via (800) 203-7516, or email us at support@naturesgenerator.com We'll be more than happy to assist you!

Regards,
Nature's Generator Support Team

Hi Andrew,

Thank you for reaching out. It will affect the operation of the generator if the temperature goes below or above the operating temperature of the generator which is 32-104 °F (0-40 °C). Snow will not affect the charging of your generator, it will still depend on the strength of the sunlight if you're charging it via a solar panel or the wind speed if you're charging it via a wind turbine. If you have any follow-up questions, you may reach our support directly via (800) 975-7909, or email us at support@naturesgenerator.com. We'll be more than happy to assist you!

Hi Paula,
Thank you for reaching out. Our Nature's Generator solar panel is rated at 100 watts, 17-22 volts. You will only see amps for the solar panel. To get the wattage for the solar input, you only need to multiply the amps from the pulse app to 17-22 volts. If you have any follow-up questions, you may reach our support directly via (800) 975-7909, or email us at support@naturesgenerator.com. We'll be more than happy to assist you!

Hi James,
Thank you for reaching out. Nature's Generator Elite draws 190 watts when charging via AC input, and it will stop drawing power when the generator is at full charge even if it's still connected to your AC wall outlet. If you have any follow-up questions, you may reach our support directly via (800) 203-7516, or email us at support@naturesgenerator.com. We'll be more than happy to assist you!

Hi Drew,

Thanks for your query! If the generator starts beeping, it indicated that the generator is low on charge. Unfortunately, we cannot stop the beeping sound since that is a safety feature to avoid the generator from getting depleted. Kindly make sure that the generator is on optimal charge before using it, you can charge the generator using AC input for 24 hours to make sure. If you have any follow-up questions, you may reach our support directly via (800) 203-7516, or email us at support@naturesgenerator.com We'll be more than happy to assist you!

Hi Steve,
Thank you for reaching out. Nature's Generator Solar Panels are weatherproof, so you can mount them outside. If you have any follow-up questions, you may reach our support directly via (800) 203-7516, or email us at support@naturesgenerator.com. We'll be more than happy to assist you!

Hi Monica,

Thanks for your query! We highly suggest making sure that the generator is ventilated properly if the generator is operating so that it won't experience an overheating issue. You can store the generator on the PVC custom box if you plan to store the generator and not use it. If you have any follow-up questions, you can call us at (800) 203-7516 or send us an email at support@naturesgenerator.com
We'll be more than happy to assist you!

Regards,

Nature's Generator Support Team

Hi Paul,

Thank you for reaching out. Yes, you can use nature's generator elite as UPS (Uninterruptible Power Supply) mode.

The Nature's Generators come included with a standard AC cord that can be used for connecting the Generators to the standard wall outlet. You then can connect whatever items you want to keep running into the Generator's AC outlets so that they can remain on whenever the power may go out.

If you have any follow-up questions, you may reach our support directly via (800) 203-7516, or email us at support@naturesgenerator.com
We'll be more than happy to assist you!

 

Thanks,

Nature's Generator Support Team