The Electric Power Board (EPB) is a trusted utility provider known for delivering reliable electricity and high-speed internet services to communities across its service area. As a leader in innovative energy solutions, EPB is committed to keeping customers connected and informed, especially during unexpected power outages. However, power outages are still inevitable and can happen anytime. That's why staying informed about the status of an outage is crucial for planning and ensuring safety during these times. That’s where the EPB Outage Map comes in. This powerful tool provides real-time updates on power outages, including affected areas, the number of customers impacted, and estimated restoration times. In this article, we’ll explore how the outage map works. Let’s dive in!
Things to Know about the EPB Power Outage Map
- What is the EPB Outage Map?
- How to Access the EPB Power Outage Map
- Understanding the EPB Outage Map Features
- Tips for Dealing with Power Outages
What is the EPB Outage Map?
The EPB Power Outage Map is an interactive online tool designed to provide customers with up-to-date information about power outages in their area. Created by the Electric Power Board (EPB), this map serves as a centralized resource for tracking outages, understanding their scope, and staying informed about restoration efforts. Its primary purpose is to empower customers with real-time data, ensuring they can make informed decisions during power disruptions.
Key features of the Outage Map include:
- Real-Time Updates: The map is continuously updated to reflect the latest outage information, ensuring accuracy and reliability.
- Affected Areas: Color-coded zones or markers highlight areas experiencing outages, making it easy to identify impacted neighborhoods.
- Restoration Estimates: Customers can view estimated restoration times, helping them gauge how long they might be without power.
- Outage Reporting: The map often includes a feature for customers to report outages directly, ensuring EPB is aware of issues that may not yet be logged.
How to Access the EPB Power Outage Map
Accessing the EPB Outage Map is quick and easy, whether you’re using a computer, smartphone, or tablet. This step-by-step guide will help you navigate to the map and make the most of its features.
Step-by-Step Guide to Access the Outage Map
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Visit the Official EPB Website:
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Open your preferred web browser and go to the official EPB website.
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Look for the “Outage Map” or “Power Outages” link, typically found in the main menu or under the “Customer Service” section.
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Use the EPB Mobile App:
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Download the EPB mobile app from the Apple App Store or Google Play Store.
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Log in to your account or use the app as a guest to access the outage map directly from your smartphone.
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Navigate the Map:
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Once on the outage map page, you can zoom in or out to view specific areas.
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Enter your address or use your device’s location services to quickly find your neighborhood.
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- View Outage Details:
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Click or tap on outage markers to see detailed information, such as the number of affected customers, the cause of the outage, and estimated restoration times.
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Tips for Using the Outage Map Effectively
- Bookmark the Page: Save the outage map link to your browser for quick access during emergencies.
- Enable Notifications: If using the mobile app, turn on notifications to receive real-time updates about outages in your area.
- Report Outages: If your power is out but doesn’t appear on the map, use the reporting feature to notify EPB.
- Check Regularly: During severe weather or widespread outages, refresh the map periodically for the latest updates.
Understanding the EPB Outage Map Features
The EPB Power Outage Map is designed to be user-friendly and informative, but understanding its features can help you get the most out of it. Here’s a breakdown of the key elements you’ll encounter on the map and how to interpret them.
Color Codes or Symbols on the Map
The Outage Map uses visual cues, such as color codes or symbols, to represent different aspects of power outages:
- Red or Orange Markers: These typically indicate active outages in specific areas. The intensity of the color may reflect the severity or scale of the outage.
- Blue or Green Zones: These often represent areas with no reported outages or where power has been restored.
- Icons or Symbols: Some maps use icons like lightning bolts or exclamation points to highlight outages or areas under repair.
Interpreting Outage Data
When you click or tap on an outage marker, you’ll see detailed information, including:
- Number of Affected Customers: This shows how many households or businesses are impacted by the outage.
- Cause of the Outage: If available, the map may provide details about the cause, such as severe weather, equipment failure, or planned maintenance.
- Estimated Restoration Times: This is an approximate time frame for when power is expected to be restored. Keep in mind that these estimates can change based on repair progress or unforeseen complications.
Additional Tools and Resources
The EPB Outage Map often comes with supplementary features to enhance your experience and keep you safe:
- Outage Reporting: If your area isn’t listed but you’re experiencing an outage, you can report it directly through the map or app. This helps EPB identify and address issues more quickly.
- Safety Tips: Many outage maps include links or pop-ups with safety advice, such as avoiding downed power lines, using generators safely, and preparing for extended outages.
- Weather Updates: Some versions of the map integrate real-time weather data to help you understand if ongoing weather conditions might affect restoration efforts.
- Contact Information: Look for links or buttons to contact EPB customer service for additional assistance or questions.
Tips for Dealing with Power Outages
Power outages can be inconvenient and, at times, dangerous if not handled properly. Here are some essential tips to help you stay safe, report outages, and prepare for future disruptions.
Safety Precautions During an Outage
- Avoid Downed Power Lines: Always assume downed lines are live and dangerous. Keep a safe distance and report them to EPB immediately.
- Use Flashlights, Not Candles: Flashlights are safer than candles to prevent fire hazards. Keep extra batteries on hand.
- Unplug Appliances: Protect your electronics from potential power surges by unplugging them during an outage.
- Keep Refrigerators Closed: Minimize opening your fridge or freezer to preserve food for as long as possible.
- Use Generators Safely: If using a portable generator, place it outdoors in a well-ventilated area to avoid carbon monoxide poisoning.
How to Report an Outage if Not Visible on the Map
If your power is out but the EPB Outage Map doesn’t show your area as affected, follow these steps:
- Check Your Circuit Breaker: Ensure the outage isn’t due to a tripped breaker in your home.
- Report the Outage: Use the EPB mobile app, website, or customer service hotline to report the issue. Provide your address and any details about the outage.
- Stay Updated: After reporting, monitor the outage map or app for updates on restoration progress.
Preparing for Future Outages
Being proactive can make power outages less disruptive. Here’s how to prepare:
- Build an Emergency Kit: Include flashlights, batteries, a first-aid kit, non-perishable food, water, and essential medications.
- Invest in Backup Power: Consider a reliable backup power source, such as a whole-home generator, to keep your household running during outages.

The Nature’s Generator MyGrid 10K Whole Home Generator is an excellent solution for uninterrupted power during outages. So once there is a report in the EPB Outage Map, this backup generator will provide a source of reliable power for you. Here are its key features and specs:
- 10,000-Watt Capacity: Provides enough power to run essential appliances, lights, and electronics simultaneously.
- Solar-Ready Design: Can be paired with solar panels for eco-friendly, off-grid power generation.
- Expandable Battery Storage: Allows you to add additional battery packs for extended backup power.
- Quiet Operation: Designed to operate quietly, making it ideal for residential use.
- Portable and Durable: Built with a sturdy frame and wheels for easy mobility and long-lasting performance.
- Automatic Transfer Switch: Seamlessly switches to generator power during an outage, ensuring no interruption to your daily activities.
Conclusion
Power outages can happen unexpectedly, but staying informed and prepared can make all the difference. The EPB Outage Map is an invaluable tool that provides real-time updates on power outages, helping you track affected areas, understand restoration timelines, and report issues efficiently. By using this resource, you can minimize inconvenience and ensure safety during disruptions. Stay informed, stay safe, and use the Outage Map to navigate power outages with confidence. Whether you’re checking the map for updates or preparing your home for emergencies, being proactive ensures you’re ready for whatever comes your way.