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Nature's Generator Elite Gold System
Nature's Generator Elite Back View
Nature's Generator Elite Front Panel Display
Nature's Generator Elite Front Panel View
Nature's Generator Elite
Nature's Generator Elite w/ Cart
Nature's Generator Elite Back View Close Up
Nature's Generator Elite Back View Close Up 2
Nature's Generator Power Panel Parts
Nature's Generator Power Panel Anchor and Knob How to Use
Nature's Generator Power Panel Different Angles
Nature's Generator Power Panel Dimension

Nature's Generator Elite - Gold System

Sale price$1,499.99 USD
SKU: HKNGAUEL
Protect your product:1-Year Standard Protection
Quantity:

Product Features

Nature's Generator Elite Popular Uses

The Nature's Generator Elite is the newest member of the Nature's Generator line of products and accessories.  We built off of the heritage of the current Nature's Generator to provide an increase in output wattage and battery run time.

The Nature's Generator Elite - Gold System is a user-friendly unit that stores electrical energy in its internal battery and uses state-of-the-art electronics that convert 12-Volt power to 120-Volt everyday household electricity. Nature's Generator does not require gas to run and can be used indoors as it does not emit any toxic fumes like standard gas generators. It is also whisper-quiet when in use. When you order, you'll get the Nature's Generator, a Heavy-Duty Cart to ensure ease of movement and transportation of the Nature's Generator, and a 1-year product warranty. 

Get to know your Nature's Generator Gold System

  • 3 AC outlets deliver up to 3600-Watt of peak pure sine wave AC power
  • Monocrystalline solar panel provides up to 100-Watt of recharging power; some assembly required
  • Central LCD display shows system information
  • Universal heavy duty cart included and designed to work with Nature's Generator, Nature's Generator Power Pod or both. Some assembly required.
  • Integrated uninterrupted power supply (UPS) function
  • 300-Watt solar charge controller and port
  • 300-Watt wind generator charge controller and port
  • 190-Watt built-in quick charge battery charger
  • 2 USB ports deliver up to 3 Amp or 15-Watt output
  • Built-in 600-Volt / 350 Amp expansion port for connecting an unlimited amount of Nature's Generator Power Pods

How to recharge your Nature's Generator Elite Gold System?

  • Using included AC Cord - Estimated recharge time: 8 - 12 hrs.
  • Using the Nature's Generator Power Panel - Estimated recharge time: 10 - 12 hrs.
  • Using the Nature's Generator Wind Turbine. (sold separately and charge times can vary)

Nature's Generator Elite (Capacity 1200Wh)

32" LED TV

20+ Hours

CPAP Machine

13+ Hours

Circular Saw

6+ Hours of Normal Use

SmartPhone

100+ Recharges

Tablet

50+ Recharges

Laptop

20+ Recharges

Corded Drill

13+ Hours of Normal Use

Modem & Router

18+ Hours

Oscillating Fan

20+ Hours

LED Light Bulb

80+ Hours

Mini Fridge

20-30 Hours

Refrigerator

13-20 Hours

Nature's Generator Elite + Power Pod (Combined Capacity of 2400Wh)

32" LED TV

40+ Hours

CPAP Machine

25+ Hours

Circular Saw

12+ Hours of Normal Use

SmartPhone

200+ Recharges

Tablet

100+ Recharges

Laptop

40+ Recharges

Corded Drill

25+ Hours of Normal Use

Modem & Router

35+ Hours

Oscillating Fan

40+ Hours

LED Light Bulb

160+ Hours

Mini Fridge

40-60 Hours

Refrigerator

26-40 Hours

Technical Specification & Warranty

Inverter

  • Output Power: 3600W max / 2880 continuous
  • Output Wave Form: Pure Sine Wave
  • Output Voltage: 120V
  • Output Frequency: 60Hz

Ports

  • Three 120V household AC outlets
  • Two USB ports - 3A of combined power
  • One 12V DC port (240W max)
  • Expansion Port: 350A Fuse
  • Charging AC Input (190W)
  • Solar Input (300W Max)
  • Wind Input (300W Max)

Battery 

  • Type: AGM Sealed Lead Acid
  • Capacity: 12V 100Ah (1200Wh)
  • Keep plugged in or recharge every 4 months of non-use
  • Built-in charge controller
  • Built-in low battery protection

General

  • Product dimensions with cart: 23 × 17 × 22 in(57 × 42 × 55 cm).
  • Product dimensions without cart: 18 x 12 x 15 in(47 × 30 x 38 cm).
  • Weight out of box: Generator - 120 lbs.
  • Operating temperature: 32-104 °F (0-40 °C)
  • Storage Temperature: 23–111 °F (-5–45 °C)
  • Front LCD Display shows battery level, output information and more
  • LCD button turns on the LCD display
  • 12 months Limited Warranty

What's in the Box

Nature's Generator

Nature's Generator Elite

  • 1 × 3600W Nature's Generator
  • 1 × Accessory Box ( Heavy Duty Cart)
  • 1 x Power Cord (Inside back compartment)
  • 1 × User Guide

Manual & Quick Start Guide
User Manual 

*The heavy duty cart is designed to hold two Nature's Generator Power Pod on top of Nature's Generator.
*Assembly required.

Nature's generator Power Panel

Nature's generator Power Panel

Manual & Quick Start Guide
Power Panel Start Guide
Power Panel Assembly Guide

Question and Answer 

QUESTIONS & ANSWERS

Ask a Question
  • Hi Joel, Thank you for your query. As much as possible, we highly recommend that you source your replacement parts through us, mainly to avoid voiding the warranty and for assured compatibility. Although, in theory, what you asked is possible as long as the right specifications are met. However, regarding the lithium replacement, this is something that the battery management in the generator does not currently support therefore, this is not going to be viable. If you have any follow-up questions, you may contact us either via phone, chat, or email at support@naturesgenerator.com.

  • Hi Richard, Thank you for your query. Nature's Generator Elite - Gold System includes the main generator unit and 2 solar panels only, It does not include the power pod. If you have additional queries, you can also send us an email to support@naturesgenerator.com

  • Hi Armando, Thank you for your query. We'd like to know if 13,500 is in watts or BTU, kindly send us an email to support@naturesgenerator.com , Thank you!

  • Hi Stephan, Thank you for your query. Yes, the generator can run while charging via AC/Solar/Wind. If you have any follow-up queries, you can send us an email at support@naturegenerator.com

  • Nature's Generator has taken considerable time to review the different battery options.  While both provide pros and cons, we ultimately decided to choose the safer and more affordable option, which is the 60ah/100Ah sealed-lead acid. Sadly, the charge controller and the battery management system installed in the generator will not be able to support a 200ah battery. If you have additional queries or any follow-up questions, please do not hesitate to send an  email to support@naturesgenerator.com

  • Hi Jason, the system is limited to 12V, If you have any follow-up questions, kindly send us an email to support@naturesgenerator.com

  • Hi John, Thank you for your query. We'd like to know more about your concern, Kindly send us a video of the issue to support@naturesgenerator.com, along with a copy of your proof of purchase/receipt so that, we can assist you better. We'll wait for your response.

  • Hi, Thank you for your inquiry. If you can provide the total watts consumption of your air conditioner we can give you the estimated runtime of our generator.
    Should you have any concerns or questions, please email us at support@naturesgenerator.com
    Thanks,
    Nature's Generator Support Team

  • Hi, Thank you for your query. Yes, heaters pull a lot of power, can you provide us the wattage, so that we can calculate if you're getting the expected amount of run time? also, keeping the solar panels connected when you're using the Generator will help extend your usage. The generator can be used whilst being charged. If you have further queries, you may also send a direct message to support@naturesgenerator.com

  • Hi, can you send us a video of the issue? kindly forward to support@naturesgenerator.com, thank you.

  • Hi Anthony Forcina, thank you for your query. Actually, having to avoid the battery being depleted is best for the battery as it actually prolongs its overall lifespan. Regarding AC and solar charging, you can simultaneously charge both ways it's way faster and no worries, your opinions, and feedback is highly appreciated, we'll be more than happy to let the team know, for future features and improvements. If you have further questions, you may send us a direct query at support@naturesgenerator.com we'll be more than happy to assist you!

  • Hi Ruth, thank you for the query. 

    Run Times with Nature's Generator Elite

      • Smartphones - 100+ Recharges
      • Tablets - 50+ Recharges
      • Laptops - 20+ Recharges
      • LED Light Bulbs - 80+ Recharges
      • Point of View Camera - 160+ Recharges
      • Mini Fridge - 20-30 Hours
      • Refrigerator - 13-20 Hours
      • 32" LED TV - 20+ Hours
      • Oscillating Fan - 20+ Hours
      • CPAP Machine - 13+ Hours
      • Circular Saw - 6+ Hours
      • Corded Drill - 13+ Hours
      • Modems - 150+ Hours
      • Routers - 150+ Hours
    If you have further questions, you may send us a direct query at support@naturesgenerator.com we'll be more than happy to assist you!

  • Hi, that is possible but is not recommended for safety reasons. If you have further questions, you may send us an email at support@naturesgenerator.com, we'll be more than happy to assist you.

  • Hi, the Elite unit (Generator and pods) can support 3 solar panels each at most. The more solar panels that you connect, the faster the system will charge. Feel free to send us a direct message at support@naturesgenerator.com if you have further questions.

  • Hi, an Elite gold system is tested to run a full-size fridge/freezer for 13-20 hours on a single charge. The maximum power output is 3600-Watts and as long as your appliances are within the specified wattage, they can run. If you have additional queries, please send us an email at support@naturesgenerator.com.

  • Hello Randy,

    Thanks for your inquiry.

    Please send us the wattage of the equipment that you want to power so we can give you an estimated run time.

    You can email us at support@naturesgenerator.com

    Thanks,
    Nature's Generator Support Team

  • Hello Ruth,

    Thanks for your inquiry.

    Yes, you can connect your refrigerator and 2 fans.

    Should you have any concerns or questions, please email us at support@naturesgenerator.com.

    Thanks,
    Nature's Generator Support Team

  • Hello Matt,

    Thanks for your inquiry.

    Basically, that is the best thing to do when it is fully charged then unplugged the charger to keep the battery life in good condition.

    Should you have any concerns or questions, please email us at support@naturesgenerator.com.

    Thanks,
    Nature's Generator Support Team

  • Hello Wil,

    Thanks for your inquiry. 

    Nature's generator solar panel can still charge even if it is not getting full sunlight. Just be reminded that the charging efficiency might decrease and might result in a longer charging time if the panels are not getting full sunlight. 

    You may also charge the generator on your wall outlet using the AC cable included in the package. 

    Should you have any concerns or questions, please email us at support@naturesgenerator.com

    Thanks,
    Nature's Generator Support Team

  • Hello Kade,

    Thanks for your inquiry.

    I appreciate your time reaching us. If you will just have the Gold system you are unable to run this AC unit, since it has only 1200Wh battery capacity same goes with your microwave and heater. Using the Nature's Generator Power Panel - Estimated recharge time: 10 - 12 hrs. Just to set your proper expectations, our products are built to power small appliances and if you really want to power that equipment you will need to have an elite generator and add approximately 8 to 10 pods. It will cost you a lot.

    Thanks,
    Natures Generator Support Team
    Contact #: 800-975-7909

  • Hello Mia,

    Thanks for your inquiry!

     

    Yes, You can use the 30Amp plug to charge your RV (As long as the generator can run the charger)

    Adding more solar panels will decrease the charging time. Each solar panel can provide up to 100Watts.

    Should you have any concerns, please email us at support@naturesgenerator.com

    Thanks,
    Nature's Generator Support Team

  • Hello Ronald,

    Thanks for your inquiry.

    I appreciate your time reaching us. We do recommend to use our wind turbines since it was already proven and tested bt our assigned team. To avoid any problems as well.

    Please let me know if you have any other concerns and I'll be more than happy to assist you.

    Thanks,
    Natures Generator Support Team
    Contact #: 800-975-7909

  • Hello Wayne,

    Thanks for your inquiry.

    I appreciate your time reaching us. Yes, it can run your portable AC, but it won't give a long time to use it. You can add additional power pods to help you run this portable AC longer.

    Please let me know if you have any other concerns and I'll be more than happy to assist you.

    Thanks,
    Natures Generator Support Team
    Contact #: 800-975-7909

  • Hello Patty,

     

    Thanks for your inquiry.

    The generator itself is not waterproof and it is strongly recommended to use it indoors.

     

    Should you have any concerns, please email us directly at support@naturesgeenrator.com

    Thanks,

    Nature's Generator Support Team

  • Hello,

     

    Thanks for your inquiry.

     

    Unfortunately, this cannot power a 3960W AC. 

    Nature's Generator is best for low-wattage appliances such as LED TV, LED lights, Refrigerator, Cellphone/Laptop charger, Etc.

     

    Should you have any other concerns, please email us at support@naturesgenerator.com

    Thanks,

    Nature's Generator Support Team

  • Hello,

    Thanks for your inquiry.

    Unfortunately, We do not have generators that have 220V capacity. 


    Should you have any other concerns, please email us at support@naturesgenerator.com


    Thanks,
    Nature's generator Support Team

  • Hi Dave,

    Thank you for your query. 

    No, daisy-chaining an Elite is not currently possible. If you're looking to extend your battery capacity, you can actually daisy chain an unlimited number of Elite power pods to greatly increase your battery capacity. If you have more questions please send us a direct email at support@naturesgenerator.com

  • Hi Robert,

    Thanks for your inquiry.

    Unfortunately, we do not offer an extended warranty.

    Should you have any concerns, please email us at support@naturesgenerator.com



    Thanks,
    Nature's Generator Support Team

  • Hi Martin,

    Thank you for the query. We currently are out of stock on this cord. This cord is standard and can be found available on the majority of hardware stores and online shops like Amazon. You may use any brand as long as it's the same chord that fits in the AC input. If you have more question, kindly send us an email at support@naturesgenerator.com

  • Hello Shawn,

    Thanks for your inquiry.

    I appreciate your time reaching us, kindly send us a photo and a short video clip for us to determine the issue of your equipment and to do some troubleshooting. You can directly send at support@naturesgenerator.com.

    Please let me know if you have any other concerns and I'll be more than happy to assist you.

    Thanks,
    Natures Generator Support Team
    Contact #: 805 383 0003

  • Hi Wayne, thank you for the query. No, Our Nature's Generators come with a built-in charge controller that will prevent overcharging from happening. If you have further questions, you may send us a direct email at support@naturesgenerator.com, thank you!

  • Hello,

    Thanks for your inquiry.

    Please email us directly at support@naturesgenerator.com

    Thanks,
    Nature's Generator Support team

  • Yes, older appliances can be powered by the Generator as long as these are compatible to run on 120 volt AC and are within the required wattage which is supported by the Generator. If you have additional questions, please feel free to email us at support@naturesgenerator.com, we'll be more than happy to assist you.

  • Hello AJ,

     

    Thanks for your inquiry.

     

    You can run a 1,500 w space heater on our Nature's Generator Elite - Gold System, However you can only run it for an average of 30 minutes. If you want to extend the run time, you can consider adding some power pods. 

     

    Each power pod can extend the run time for an average of 45mins - 1hour.

     

    The recharge time of Nature's Generator will also be dependent on the amount of sunshine the Power Panel is receiving on any given day. Fewer clouds and more direct sunshine will help the charging performance. Adding additional Power Panels lessens the recharge time. Nature's Generator can handle up to 200 watts of solar recharging power and Nature's Generator Elite can handle up to 300 watts of solar recharging power.

     

    Should you have any other concern please email us directly at support@naturesgenerator.com

     

    Thanks,

    Nature's Generator Support Team

  • Hello Darren,

    Thanks for reaching us!

    Most of our Nature's Generator products come with a 1-year limited warranty. For your reference, below please find a link to our standard warranty details for our Nature’s Generator products. These warranty details are also included at the end of the product's user manuals. https://naturesgenerator.com/pages/warranty-returns. If that was already out of warranty you might pay for the said repair.

    Should you have any other concern please email us directly at support@naturesgenerator.com

    Thanks,
    Nature's Generator Support Team

  • Hello Dave,

    Thank you for your queries.

    Regarding your concern about the Smart Key, it is sold separately on all of our systems. We would also like to know if you already have an Elite Gold system since our first Generation Elite system needs some configuration to enable this feature.

    Should you have further concerns please let us know and we would be more than happy to help. Just email support@naturesgenerator.com

    Thank you.
    Huntkey USA Support.

  • Hi Sherry,

    Thank you for your query.

    Regarding your concern on how to purchase the wind turbine alone, kindly refer to this link below. It will direct you to the purchase page wherein only the turbine is included, priced at $549.99. We're more than happy to know that our Generator helped you a lot during those hard times. We continue to improve our products to help not just our nature but the world.

    https://naturesgenerator.com/collections/essentials/products/natures-generator-wind-turbine

    Should you have further concerns please let us know and we would be more than happy to help. Just email support@naturesgenerator.com

    Thank you.
    Huntkey USA Support.

  • Hello Jeff,

    Thanks for reaching us!

    May we ask for photos or much better if you can send us a quick video clip showing your concern for our team to evaluate it.

    You can send it directly to us at Support@naturesgenerator.com

    Thanks,
    Nature's Generator Support Team

  • Hello Juan,

    Thanks for reaching us!

    It will depend on how many BTU's your A/C have. We have Nature’s Generator Window AC Package. If your A/C runs 6000 BTU approximately 16 hours of total run time if you were to use our Nature’s Generator Window AC Package. Much better if you can give us the exact BTU of your A/C for us to determine it as well.

    You may click on the link below for more information about the product.

    https://naturesgenerator.com/blogs/knowledge-center/can-a-natures-generator-system-help-run-your-portable-wall-ac-1

    Should you have further concerns please let us know at Support@naturesgenerator.com and we would be more than happy to help.

    Thanks,
    Nature's Generator Support Team

  • Hello Jeff,

    Thanks for reaching us!

    Yes if you charge it from a wall socket even if it's off the battery will charge. You will know it is recharging when the LCD
    display lights up, the AC input icon is illuminated on the LCD display and the battery bar starts registering.
    The battery bar stops registering when the battery is full and the AC Input light changes from
    red to green.

    Thanks,
    Nature's Generator Support Team

  • Hello, Mike.

    Thank you for your Inquiry.

    Yes. Our Nature's Generator can be used while being charged by solar power. For more details about our product please click the link below: https://naturesgenerator.com/products/natures-generator-elite-gold-system

    Should you have any concers please email us directly at support@naturesgenerator.com

    Thanks,
    Nature's Generator Support Team

  • Hello, Jeff.

    Thank you for your inquiry.

    On your question about the pulse app that if it can run on a pc, The pulse app is designed to work on a mobile phone running IOS / Android OS. However, you're familiar with android emulators that emulates an Android operating system on a pc to install and run android applications, you can try to install one and see if this will work out for you.

    Please be reminded as well that the pulse app requires a Bluetooth connection therefore you need to have a working Bluetooth device working on your PC / laptop. We cannot guarantee that this will 100% work but it's worth a try. Please see these links for your reference and if you have further questions, kindly reply via this email address, support@naturesgenerator.com.

    https://www.bluestacks.com/

    https://naturesgenerator.com/pages/natures-pulse

    Should you have further concerns please let us know and we would be more than happy to help.

    Thank you.
    John T.

  • Hello-

    To better assist, can you please reach out to support@naturesgenerator.com with the wattage needed to power the central heating?  That would determine if our system would be able to provide power or not.



    Thanks,
    Nature's Generator Support Team

  • Hello-

    Unfortunately our system was not designed to recharge electric vehicles.



    Thanks,
    Nature's Generator Support Team

  • Hello-

    Please click on the link below to view the manual.

    https://cdn.shopify.com/s/files/1/2637/1868/files/NGE_user_manual_210_255_20200818_no_smartkey.pdf?v=1597726825 


    Thanks,
    Nature's Generator Support Team

  • Hello-

    Thanks for reaching out to us!

    Unfortunately, you would not be able to connect a solar panel to the Wind Turbine port, they are wired differently.


    Thanks,
    Nature's Generator Support Team

  • Hello-

    Thanks for reaching out to us!

    Below are the recommended operating and storage temeperatures.

    • Operating temperature: 32-104 °F (0-40 °C)
    • Storage Temperature: 23–111 °F (-5–45 °C)

    You are able to plug in a power strip should you need to.  In regards to the chargers for your batteries, at 120V (our AC output is 120V) and 6.0 Amps you are looking at about 700W or so. At that wattage output, you are looking at about 1.5 hours of continous run time on the generator battery alone.

    Please let us know if there is anything else we can assist with.


    Thanks,
    Nature's Generator Support Team

  • Hello-

    Thanks for reaching out to us!

    Please see dimension below.

     - Nature's Generator

    • Product dimensions with cart: 23 × 17 × 22 in.
    • Product dimensions without cart: 18 x 12 x 15 in.

     - Power Pod
            Power Pod: 18 x 12 x 15 in.

    You can have them next to the side, the cable has enough slack that it will allow you to do so.


    Thanks,
    Nature's Generator Support Team

  • Hello-

    Unfortunately our Elite systems have a different connection that our current system, the Elite are larger so you would not be able to link them together.


    Thanks,
    Nature's Generator Support Team

  • Hello-

    Thanks for reaching out to us!

    Please see below dimensions for the solar panels.

    Power Panel: 40 x 6 x 30 in.

    There is no actual operating temperature for the solar panels themselves, they can be used during winter time and summer.


    Thanks,
    Nature's Generator Support Team

  • Hello-

    For the Elite version it is based on two 100W solar panels, not one.


    Thanks,
    Nature's Generator Support Team

  • Hello-

    Unfortunately you are not able to use our current Power Pod with the Nature's Generator Elite, the connections on the back of the Elite Genertor are larger than the ones on our current generator.

    Please let us know if there is anything else we can assist with.


    Thanks,
    Nature's Generator Support Team

  • Hello-

    Thanks for reaching out to us!

    Yes, you are able to charge and use the system at the same time.  

    Please let us know if there is anything else we can assist with.


    Thanks,
    Nature's Generator Support Team

  • Hello-

    Thanks for reaching out to us!

    We do not sell ECOFLOW, that is not our product.

    Please let us know if there is anything else we can assist with.


    Thank you,
    Nature's Generator Support Team

  • Hello-

    Thanks for reaching out to us!

    Our 12V DC outlet is regulated, the highest wattage it will allow is 240W.

    Please let us know if there is anything else we can assist with.


    Thanks,
    Nature's Generator Support Team

  • Hello-

    Thanks for reaching out to us.

    The battery can be changed by the user, you would need to remove the top covers and will have access to the batteries.  Each replacement battery cost $299.99 and that includes free shipping.

    Please let us know if there is anything else we can assist with.


    Thanks,
    Nature's Generator Support Team

  • Hello-

    Our Nature's Generator Elite system has the same capabilities as our standard Nature's Generator but with more power.  Our Nature's Generator Elite has a 3600 watt inverter and a 30amp connection on the back.  


    Please let us know if there is anything else we can assist with.


    Thanks,
    Nature's Generator Support Team

  • Hello-

    Please see below reason why we went with SLA vs Lithium.

    1. Lithium does not have the ability to expand the system further than one battery.  Meaning with using sealed lead-acid like our unit does, you can expand infinitely by adding more batteries to increase the run time of your items and also allowing to add additional solar panels to decrease the recharge time of the entire system.
    2. Reliability is another reason.  Companies like Tesla and Samsung use lithium batteries and they have had issues in the past with items catching on fire.  The quality control is critical with Lithium batteries and our volume cannot compete with the companies mentioned above and if they are having quality issues, we would most likely experience similar issues just in a larger volume.  It is not worth the risk or harm to our customers to save weight on the product.
    3. Cost is a large consideration as well.  Lithium batteries are very expensive in comparison to sealed lead-acid and our mission is and has been to deliver a high quality product at affordable price points for our customers.
    4. Lithium batteries do not perform well in colder temperatures.  Colder temperatures can degrade the output ability of a lithium battery.
    5. The lithium battery technology is new, 25 years old whereas sealed lead-acid has been in existence for over 100 years.  There is a significant sense of reliability and trust.

    Please let us know if there is anything else we can assist with.


    Thanks,
    Nature's Generator Support Team

  • Hello-

    Thanks for reaching out to us.

    In order to better assist you, can you please reach out to us at support@naturesgenerator.com for further assistance.  We will need the make and model of your water pump to get a better understanding and to be able to provide a good run time expectations.


    Thanks,
    Nature's Generator Support Team

  • Hello-

    Thanks for reaching out to us.

    In order to better assist you, can you please reach out to us at support@naturesgenerator.com for further assistance.  We will need the make and model of your water pump to get a better understanding and to be able to provide a good run time expectations.


    Thanks,
    Nature's Generator Support Team

  • Hello-

    Thanks for reaching out to us!

    Our Nature's Generator Elite System is now available for pre-sale / pre-order.  We are due to receive inventory by the end of July and at which point we will start fulfilling all the pre-sales.

    Please let us know if there is anything else we can assist with.


    Thanks,
    Nature's Generator Support System

  • Hi Chip,
    Thank you for reaching out. Yes, you can use the generator even in inclement weather, you just need to make sure that the generator is properly placed in a safe and well-ventilated area since the generator is not weather-resistant. If you have any follow-up questions, you may reach our support directly via (800) 975-7909, or email us at support@naturesgenerator.com. We'll be more than happy to assist you!

  • Hi Kerlys,

    Thanks for having an interest in our products! Unfortunately, we don't ship out products to our customers located in Puerto Rico. You can reach out to our resellers in Puerto Rico to order our products with them, their contact information is provided below. If you have any follow-up questions, you may reach our support directly via (800) 203-7516, or email us at  We'll be more than happy to assist you!

    *ISP Puerto Rico
    https://isppr.com/  
    https://www.facebook.com/isp.bayamon/  
    (787) 786-9241

    *Dr. Tech
    https://www.drtechpr.com/  
    787-805-8101 

    Regards,
    Nature's Generator Support Team

  • Hi Pauline,

    Thanks for your query! You can use the multi-outlet power cord. If you are using the extension cable to the outlet of the generator, kindly make sure that the appliances will not exceed the output wattage of the generator since it might damage the inverter. If you have any follow-up questions, you may reach our support directly via (800) 203-7516, or email us at  We'll be more than happy to assist you!

    Regards,
    Nature's Generator Support Team

  • Hi Ricardo,
    Thank you for reaching out. It will give you a runtime of approximately 35 minutes using Nature's Generator Elite - Gold System, you can add as many elite power pods as you want to increase the battery capacity of your generator system for longer runtime. If you have any follow-up questions, you may reach our support directly via (800) 203-7516, or email us at support@naturesgenerator.com. We'll be more than happy to assist you!

    Thanks,
    Nature's Generator Support team

  • Hi Patrisia,

    Thanks for your query! If the generator suddenly shuts off but the battery is fully charged and it still provides 120VAC, the most possible issue of the generator is the temperature. Kindly make sure that the generator is placed in a well-ventilated area so it won't encounter a temperature problem since the operating temperature of the generator is 32-104 °F (0-40 °C). If you have any follow-up questions, you may reach our support directly via (800) 203-7516, or email us at  We'll be more than happy to assist you!

Customer Reviews

Based on 4 reviews
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P
Pauline Lynch
Impressed!

I just received and set up my new solar generator system and because I have not yet had power outages, I did plug in a floor lamp and it worked well. It also runs quiet. I will attest to the fact that despite the unit’s very heavy weight, installation of all parts was really easy because the pictorial instructions and few words were precise. All parts were labeled for easy identification and there were no missing pieces, and that’s rare. It was really simple to connect the solar panels to the generator. I especially appreciate that the generator has a battery level indicator so I knew when the charge was complete. So far, I’m highly impressed with the quality of the product.

Hi Pauline,

Thank you for taking the time to rate this item.

We highly value our customer's feedback. We will submit your suggestion to our product development team.

Should you ever need anything, don't hesitate to contact us directly at support@naturesgenerator.com, we'll be more than happy to help you!

Sincerely,
Nature's Generator

V
Vicky Holden

I haven't received it yet.

T
Thomas Sweeney
Great Generator

Everything works great, it charged up in about two hours with the solar panels. Still can’t get connected to the app though. Safe code is sent but doesn’t show up in my email.

Hi Thomas,
We hope you're doing great! Thank you so much for your rating. We highly value our customer's feedback for us to further improve our products and services. With regards on your Safe Pass Code issue, please contact us directly at support@naturesgenerator.com. We'll be more than happy to help you!
Sincerely,
Nature's Generator

M
MARK DOAN
incomplete

I did not receive the wheel and stands with the solar panels. Do they get shipped in a separate box? The generator operates and the solar panel do supply power.

Hi Mark,
Good day! Please be advised that the Solar Panel Wheels and Stand kit will be provided for free upon request. We would love to provide your solar panel kit. Kindly contact us directly at support@naturesgenerator.com.
Sincerely,
Nature's Generator