Nature's Generator Elite Platinum - WE System

Hi Mary, Thank you for the query. Yes, that is possible although, we still need to consider the maximum wind speed of 100 mph. If you have any follow-up questions, you may reach our support directly via (800) 203-7516, chat, and or email us at support@naturesgenerator.com
We'll be more than happy to assist you!

Hi Jones, Thank you for your query. Nature's generator elite has a 120v, 30amp RV plug at the back, therefore it should be compatible with your 30amp RV. If you have any follow-up questions, you may reach our support directly via (800) 203-7516, chat, and or email us at support@naturesgenerator.comWe'll be more than happy to assist you!

Hello Gail,

Thanks for your inquiry.

For Nature's generator wind turbine, it will only be recognized by the system if the wind speed is more than 10mph. To get the 150W charging capacity of the wind turbine, the wind speed should be 27mph.

Should you have any concerns or questions, please email us at support@naturesgenerator.com.

Thanks,

Nature's Generator Support Team

Hi Ralph, Thank you for your query. The cable included in the package is already 50FT in length. However, if you wish to extend further, we also offer a 50 FT panel extension cable on this link: 

https://naturesgenerator.com/products/50ft-power-panel-extension-cable

Please be advised that the recommended maximum cable length and or distance, to avoid slow charging is 100FT. If you have any follow-up questions, you may also reach us via support@naturesgenerator.com, phone, and live chat.

Hi Ralph, Thank you for your query. Sadly, our systems are currently limited to supporting 120V appliances. If you have any follow-up questions, contact us via support@naturesgenerator.com, phone, and live chat.

Hi Jimmy, Thank you for your query.

Yes, you can expand Nature's Generator by connecting a Nature's Generator Power Pod or Nature's Generator Power Pod Elite.  Either Power Pod will provide you with an additional 100Ah (1200Wh) battery capacity.

You can chain as many Power Pods as you would like.  Every Power Pod has a built-in expansion port to connect to the other Power Pods.  Additionally, there is an additional solar input port built into each pod for adding addition, Nature's Generator Power Panels to increase recharge time as your system expands.

Our Nature's Generator and Nature's Generator Power Pod is designed to handle up to 200 watts of solar charge. This will allow you to connect up two Power Panels to the generator with the required Solar Panel Cable and the MC4 Branch Connector.

Our Nature's Generator Elite and Nature's Generator Power Pod Elite are designed to handle up to 300 watts of solar charge. This will allow you to connect up to three Power Panels to the generator with the required Solar Panel Cable and the three-way branch connector.

If you have further queries, please do not hesitate to contact us via phone, chat, or email at support@naturesgenerator.com

Hi Patrick, Thank you for your inquiry and I'm more than happy to assist you. The minimum wind speed required is 27 mph and the maximum is 110 mph. When exceeding the maximum limit, we advised the customer to take down the wind turbine to avoid any trouble or damage. The Nature’s Generator Wind Turbine is designed to mount on a nominal 1.5-inch schedule 40 steel tubing or piping. The outside diameter of the tubing or piping shall be around 1.875 inches to 1.900
inch. The steel tubing or piping should be available through your local hardware store.Please let me know if this answers your query. 
Should you have any concerns or questions, please email us at support@naturesgenerator.com
Thanks,
Nature's Generator Support Team

Hi Patrick, Thank you for your inquiry. Those are the parts that are included in your order. Please let me know if this answers your query. 
Should you have any concerns or questions, please email us at support@naturesgenerator.com
Thanks,
Nature's Generator Support Team

Hi Beau, Thank you for your query. Yes, It is a 120V 30amp receptacle made for RVs and transfer switches. If you have any follow-up questions, please feel free to email at us support@naturesgenerator.com, we'll be more than happy to assist.

Hi Michael, Thank you for your query. The Nature's Generator Elite is a user-friendly unit that stores electrical energy in its internal battery and uses state-of-the-art electronics that convert 12-Volt power to 120-Volt everyday household electricity. It offers a maximum power output of 3600-watts via (3) 120VAC outlets for daily household appliances. It also has a battery capacity of 1200-Watt Hour. Nature's Generator does not require gas to run and can be used indoors as it does not emit any toxic fumes like standard gas generators. It is also whisper-quiet when in use. Does this answer your query? let us know by sending an email to support@naturesgenerator.com

Hi Jason, Thank you for your query. Regarding your question about the veterans discount and the Elite Platinum System, We definitely can offer you up to 10% off on any of our items available on our website as well as phone orders. All you need to do is to send us a copy of your veteran's ID or any proof supporting this to our email address, support@naturesgenerator.com.

About your second query, The Elite platinum system can power a full-size fridge for approximately 26-40 hours on a single charge. However, We would like to know more about the power consumption/specifications of your gas furnace, so that we'll be able to calculate approximately, how long will it last on the mentioned system.

We highly value customer feedback when it comes to our products and services, here's the link to provide feedback on how I assisted you today. Any response will be greatly appreciated and will definitely help me a lot.

https://docs.google.com/forms/d/e/1FAIpQLSe_ShqKj3SoHPLl5yjM-9hJFiYccPTo3agP-zwMgphEyceeew/viewform

Hi, Thank you for your query. Yes, the Elite/Standard Nature's Generator has a built-in charge controller. If you have further queries, you may also reach us via support@naturesgenerator.com

Hi, We offer free shipping for buyers within the continental US, Also, we can get you up to 10% off if you're a first responder or a veteran. If you have further queries, you may send us an email via support@naturesgenerator.com we'll be more than happy to assist!

Hi Isabel. It depends on your actual power consumption if it's greater than the amount of charge that you're receiving. The Elite's a 3600-Watt system. If you have additional questions, kindly send us an email at support@naturesgenerator.com.

Hi, Depending on the MC4 connector that you have. If it's the standard one, it's gonna be 2 Solar panels to the Generator and then another 2 into the power pod. But if it's the 3-way MC4 then 3 solar panels can connect into the generator, the remaining will be into the pod. If you have further queries, kindly send us an email to support@naturesgenerator.com we'll be more than happy to assist you!

Hi, Louis. Thank you for your query. The recharge time for the Nature's Generator Elite Platinum - WE System is as follows:

• Using included AC Cord - Estimated recharge time: 8 - 10 hrs.
• Using the Nature's Generator Power Panel - Estimated recharge time: 10 - 12 hrs.

Hello Javier,

For Puerto Rico, most of our customers bought their natures generator from Dr. Tech.� This is more convenient for our Puerto Rico customers rather than paying the shipping cost from California to Puerto Rico. You can visit them at https://www.drtechpr.com/

Thanks,

Natures Generator Support Team

Contact #: 800-975-7909

Hello Mark,

Thanks for your inquiry.

The wind speed has dramatic effects on your Nature’s Generator Wind Turbine. The location shall be carefully considered to achieve the optimal performance of your Nature’s Generator Wind Turbine, prior to the mounting of your Nature’s Generator Wind Turbine. Each installation is unique and often a compromise among surrounding environment, distance
between your Nature’s Generator Wind Turbine and your Nature’s Generator, zoning requirements, budget and etc.


In general terms, the higher your Nature’s Generator Wind Turbine can be mounted, the greater the airflow will be and thus the better power product on will be. However, towers are expensive and can easily exceed the cost of the turbine. The minimum recommended tower height is 20ft to 30ft above nearby obstructions as shown below. The obstructions create turbulence which reduces the efficiency of the wind turbine may accelerate the wear and tear of your Nature’s Generator Wind Turbine.


Safety must be the primary concern when selecting the mounting location. Install your Nature’s Generator Wind Turbine so there is no possibility of accidental contact with rotating blades even if it requires installing the wind turbine in a less than ideal location.
Safety has precedence over efficiency.

Should you have any concerns or questions, please email us at support@naturesgenerator.com


Thanks,
Nature's Generator Support Team

Hello Mathew,

Thanks for your inquiry.

Nature's Generator Elite Platinum - WE System can run a standard size refrigerator for about 26 - 40 hours, if you have 2 refrigerators, it can run them for an average of 13 - 20 hours. 

You may also add an extra power pod to extend the run time of your system.

Please check the link below:
https://naturesgenerator.com/collections/all/products/natures-generator-power-pod-elite

Should you have any concerns, please email us at support@naturesgenerator.com

Thanks,
Nature's Generator Support Team

Hello Phil,

Thanks for your inquiry.

Yes, It supports dual recharging via solar, wind, and AC.

Should you have any other concerns, please email us at support@naturesgenerator.com

Thanks,
Nature's Generator Support Team

Hello Mark,

Thanks for your inquiry.

Yes, you can run electrical appliances while the generator and the power pod are charging.

Should you have any other concerns, email us at support@naturesgenerator.com

Thanks,
Nature's Generator Support team

Thank you for your question. It's really up to you on how you would like to connect the Solar panels. The system will work as one when they're connected meaning this will charge the units all at the same time and not in a form of a queue. It's true that the elite system can support up to 300 watts of Solar power output and the platinum package only includes 4 solar panels since 4 Solar panel is enough to charge the whole system in full in the fastest amount of time stated on the specification. But of course, more panels means the quicker the charging time. If you have further question, please feel free to reach us via support@naturesgenerat

Hello,

Hello,

Thanks for your Inquiry.

The generator might be damaged if stored in an area that has below-freezing temperatures.

Please see the recommended operating and storage temperature bellow:

• Operating temperature: 32-104 °F (0-40 °C)
• Storage Temperature: 23–111 °F (-5–45 °C)

Should you have any other concerns, please email us directly at support@naturesgenerator.com.

Thanks,

Nature's Generator Support Team

Hi Melvin,

Thanks for reaching us!

In regards to your question, yes but it will depend on how much wattage your incinerator toilet consumes, it may run but only for a short period of time. What I can suggest is to have more pods to increase the power and also for you to have a long usage of your incinerator toilet.

You may click on this link for more information
https://naturesgenerator.com/collections/all/products/natures-generator-platinum-elite-we-system
https://naturesgenerator.com/collections/all/products/natures-generator-max-4-3
https://naturesgenerator.com/collections/all/products/natures-generator-max-6-7

Feel free to send us a message for assistance at Support@naturesgenerator.com

Thanks,
Nature's Generator Support Team

Hello, Enrique.

Thanks for your inquiry.

You can run a 2200 watts equipment in this system for an average of 45 minutes maximum of 1 hour. (Continous use) If you are looking into running your equipment for about 5 hours, you need to upgrade the system and add more power pods and solar panels.

Please visit our website for more information about our product: naturesgenerator.com Should you have any concerns, please email us directly at support@naturesgenerator.com

Thanks,

Nature's Generator Support team

Hello-

Thank you for reaching out to us!

Please see recommended operating temperatures.

 - Operating Temperature: 32 - 104 degree Fahrenheit
 - Storage Temerature: 23 - 111 degree Fahrenheit


Thanks,
Nature's Generator Support Team

Hello-

We took an average of newer and older refrigerators and when not in heavy use they average 55 to 120 watts.  When the door is open mroe often or if the door is left open the condenser will run more in order to keep the fridge regulated and that will draw a higher wattaged.  When not used a lot, the condenser rarely comes on, thus not pulling a lot of watts.


Thanks,
Nature's Generator Support Team

Hello-

Thanks for reaching out to us!

The package you are referring to is one Nature's Generator and one Power Pod.  The generator is the one at the bottom and the power pod is the one on top.


Thanks,
Nature's Generator Support Team

Hello-

Thanks for reaching out to us!

You can connect as many Power Pod Elites are you may need to get to the run time that you are looking for.  Each Power Pod Elite has an expansion port and expansion cable that will allow you to connect it to another one.


Thanks,
Nature's Generator Support Team

Hello-

Thanks for reaching out to us!

Unfortunately, at that temperature our system would not be work.  Below are the recommended operation temperatures;

• Operating temperature: 32-104 °F (0-40 °C)
• Storage Temperature: 23–111 °F (-5–45 °C)

Hello-

They are not compatible witht he Elite System, the connections on the back are different.  The Elite System has larger connections on the back so the current Power Pods will not work with our Elite Generator.


Thanks,
Nature's Generator Support Team

Hello-

Thank you for your interest in our product!

Our Nature's Generator Elite has a 300W charge controller, so you are able to connect up to three 100W solar panels at once.  In regards to the turbine, you are able to connect 2 turbines the the generator but you will also need to purchase our Dual Wind Turbine Controller Box, this will allow you to connect two wind turbines to the system.

To recharge the system can take anywhere from 12 to 15hrs, depending how low the batteries are.

Please let us know if there is anything else we can assist with.


Thanks,
Nature's Generator Support Team

Hello-

Thanks for reaching out to us and for your support!

All our packaged systems come with the necessary cables and connections.  With the one you purchased, it will come with the Nature's Generator Elite, Power Pod Elite, 4 Solar Panel cables, 2 MC4 Branch Connectors (this will allow you to connect two solar panels to one cable), Wind Turbine (this will come with all the necessary cables and connections).  The only thing we do not offer is a tower for the wind turbine.

Once you have received it and have questions, you are always welcome to give us a call.

Please let us know if there is anything else we can assist with.


Thanks,
Nature's Generator Support Team

Hi Ron,

Thank you for reaching out. You can make sure first that the generator is at optimal temperature before charging or using the generator to maximize the usage of the unit since if the temperature is below freezing, the generator might not provide 4optimal performance. The optimal operating temperature is 32-104 °F (0-40 °C). If you have any follow-up questions, you may reach our support directly via (800) 975-7909, or email us at support@naturesgenerator.com. We'll be more than happy to assist you!

Hi Daniel,

Thank you for reaching out with your concern. Since you have the Elite Platinum - WE system, you can connect 2 panels on each unit. You need to use the MC4 branch cable to connect 2 solar panels on each unit. You also need to use the 3-way branch connector if you are going to connect 3 panels on each unit of the Elite Series. If you have any follow-up questions, you may reach our support directly via (800) 975-7909, or email us at support@naturesgenerator.com. We'll be more than happy to assist you!

Regards,
Nature's Generator Support Team

Hi Sam,

Thank you for reaching out. Please see the information below for the items included when you purchase Nature Generator Elite Platinum- WE System. If you have any follow-up questions, you may reach our support directly via (800) 975-7909, or email us at support@naturesgenerator.com. We'll be more than happy to assist you!

Nature's Generator Elite

• 1 × 3600W Nature's Generator
• 1 × Accessory Box ( Heavy Duty Cart)
• 1 x Power Cord (Inside back compartment)
• 1 × User Guide

Nature's Generator Elite Power Pod

• 1 x Nature's Generator Power Pod Elite
• 1 × User Guide
• Hardware box

Nature's Generator Power Panel

• 4 x 100W Monocrystalline Solar Panel
• 4 × Accessory Box (Stand and Wheels)
• 1 × User Guide
• 2 x UL approved 12 gauge 50 foot panel cable
• 2 x MC4 branch connector

Nature's Generator Wind Turbine

• 1 x Nature's Generator Wind Turbine
• 1 x Hub Nose cone
• 5 x Wind Turbine Blades
• 100ft wind turbine cable
• 1 x Controller box
• User Guide
• Hardware and tool bag

*Some assembly required.

Manual & Quick Start Guide
User Manual

Hi Doug,

Thank you for reaching out. Please see the information below for the weight and dimensions of our 100w solar panels.

Weight: 15 lbs
Dimension: 840 x 670 x 35 mm or 33 x 26.4 x 1.4 inch

If you have any follow-up questions, you may reach our support directly via (800) 975-7909, or email us at support@naturesgenerator.com. We'll be more than happy to assist you!

Hi Ron,
Thank you for reaching out. Yes, Nature's Generator Elite's batteries are replaceable. If you have any follow-up questions, you may reach our support directly via (800) 975-7909, or email us at support@naturesgenerator.com. We'll be more than happy to assist you!

Hi Jim,
Thank you for reaching out. The estimated runtime with your Devilbiss oxygen concentrator 275w using our Nature's Generator Elite Platinum - WE System is approximately eight hours and thirty minutes. If you have any follow-up questions, you may reach our support directly via (800) 203-7516, or email us at support@naturesgenerator.com. We'll be more than happy to assist you!

Hello Bruce,
Good day! We would like to inform you that our elite generator has 120V outlets only but we just launched powerhouse that has both 120V and 240V outlets. The Nature's Generator Powerhouse can run your well pump. If you have any follow-up questions, you may reach our support directly via (800) 203-7516, or email us at support@naturesgenerator.com. We'll be more than happy to assist you!